Circuit Breakers, Communication Skills, Corrective Action, Customer Support/Service, Electrical Components, Electrical Engineering, Electricity, Identify Issues, Manufacturing, On Site Support, Printed Circuit Board (PCB), Product Support, Purchasing/Procurement, Quality Assurance, Technical Support, Testing, Typing
Oxford Solutions has an opening with our manufacturing client for a Technical Support Specialist with a focus on providing support for electrical components including circuit breakers.
Essential Duties
- Provide technical support for products via telephone to customers, contractors, and end-users
- Troubleshoot issues and recommend possible courses for corrective action.
- Assist with procuring and shipping replacement parts
- Perform quality assurance tests on completed units as well as incoming and outgoing parts.
- Perform onsite technical support of products when required
Qualifications
- Associate Degree in technical field
- At least 1 year of technical customer support experience
- Electrical knowledge including circuits.
- Excellent phone and clear and concise communication skills
- Must have good computer and typing skills.
Technical Support - Electrical Circuit Board Technology - 26-00551