CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company, is looking for a highly motivated Project Manager to join our dynamic team supporting a federal client. This position manages execution of technical support, user communication, and DUA processing activities to ensure timely and compliant service delivery.
Responsibilitiesinclude, but are not limited to:
· Coordinate and manage project activities related to technical support, DUA processing, and user engagement
· Plan and facilitate meetings, ensuring timely communication of decisions and action items
· Support preparation of monthly performance reports and metrics tracking
· Oversee tracking of data access requests and lifecycle of DUAs
· Assist in coordinating Privacy Board meetings and data request reviews
· Support development and delivery of user training materials and technical assistance
· Deep knowledge of federal communication and data sharing policies
· Technical understanding of user support and training delivery
· Strong project coordination and communication skills
· Familiarity with data tracking systems and workflow tools
Desired Experience and Skills:
· Bachelor’s degree in Information Systems, Communications, Public Administration, or related field
· Experience managing helpdesk or technical support operations
· Familiarity with data privacy requirements and DUA processes
· Experience coordinating training programs or webinars
· Experience supporting federal review boards or governance processes
· ITIL Certification, Certified Scrum Master (CSM), Customer Experience (CX) Certifications
· At least 5 years technical experience
· At least 2 years supporting projects of similar size and scope
· Experience providing technical assistance and communicating with grantees
· Experience working with CMS data and user-facing support environments
· Professional certifications commensurate with duties (e.g., PMP or equivalent, CISSP/CISM, SANS GSNA)
CALIBRE Systems, Inc. (CALIBRE) is an employee-owned management consulting and digital transformation company supporting government and industry. CALIBRE is committed to the success of our clients, and delivers enduring solutions that solve management, technology, and program challenges. CALIBRE is a leading provider of solutions serving clients in the public and private sectors - Defense, Federal / Civil and Commercial corporations. Our employees - operating from our Alexandria, Virginia headquarters, five regional offices across the U.S. and in two foreign countries - are committed to delivering high quality solutions.
CALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at www.calibresys.com. Come join our dynamic team. #CALIBRECareers