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Technical Support Analyst

Kforce Inc

Denver, CO

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JOB DETAILS
SKILLS
Access Control, Analysis Skills, Business Solutions, Customer/Client Research, Documentation, Help Desk, Identify Issues, Information Technology & Information Systems, Laptop PC, Licensing, Microsoft Exchange Server Administration, Microsoft Product Family, Microsoft SharePoint, Mobile Devices, Onboarding, Operational Support, Operations, Salesforce.com, Software Administration, Software Patches, Systems Analysis, Technical Support, Technology Analysis, Vendor/Supplier Evaluation, Workflow Analysis
LOCATION
Denver, CO
POSTED
22 days ago

Kforce has a client in Denver, CO that is seeking a Technical Support Analyst for a hybrid role.

Overview: We are seeking a Technology Support Analyst to support daily IT operations, enhance user productivity, and ensure a secure, reliable technology environment. This role combines hands-on support, systems analysis, and vendor coordination, serving as the primary in-house IT resource while partnering with a managed service provider (MSP).

Responsibilities:

  • Provide Tier 1-2 end-user support for laptops, mobile devices, collaboration tools, and business applications
  • Troubleshoot Microsoft 365, Zoom, RingCentral, and related systems
  • Analyze workflows and recommend technology improvements
  • Manage user provisioning, MFA, and access controls (Entra ID)
  • Administer Microsoft 365 (Exchange, Teams, SharePoint, licensing)
  • Coordinate with MSP on escalations, patching, and infrastructure support
  • Support business applications (e.g., Salesforce) and gather user requirements
  • Manage onboarding/offboarding, device setup, and asset inventory
  • Maintain documentation and assist with security and compliance initiatives

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/