Best Practices, Business Development, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, DNA, Dental Insurance, Detail Oriented, Employee Assistance Plan, Establish Priorities, Forklift, High School Diploma, Landscaping, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Operational Support, Organizational Skills, Pest Control, Problem Solving Skills, Product Demonstration, Quality Metrics, Retail Management, Safety Process, Safety Standards, Sales Management, Sales Operations, Sales Support, Staff Training, Team Player, Technical Support, Time Management, Training/Teaching, Vision Plan, Wholesale Industry
Company Overview
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!
Position Overview
The Technical Specialist - Turf & Specialty Products is responsible for supporting Sales and Operations teams by providing technical expertise, product knowledge, and operational support within the turf line of business. This role partners closely with Business Development Managers, Key Account Managers, and Store Personnel to deliver effective solutions to customer needs, enhance product knowledge, and drive overall business success.
What you'll do:
- Provide technical support to Business Development Managers, Key Account Managers, and Store teams to identify and implement solutions for customer needs and technical challenges
- Communicate product value propositions and effectively differentiate SiteOne's products and services to customers and internal stakeholders
- Coordinate and facilitate customer and employee training sessions, including product demonstrations, in partnership with vendor representatives
- Support continuous learning initiatives by promoting adoption of new technologies, tools, and best practices
- Manage turf and accessory inventory, ensuring accuracy and availability of products
- Coordinate ordering and replenishment of turf products to meet customer demand
- Cut turf to order based on transfer requests while adhering to established deadlines and quality standards
- Partner with the Dispatch team to coordinate timely transfers and deliveries
- Oversee maintenance and proper operation of turf cutting equipment
- Ensure adherence to safety standards and operational procedures, including forklift operation (certification required or obtained upon hire)
Skills We Are Seeking
Qualifications
- High school diploma or equivalent required
- Strong organizational and time management skills with the ability to prioritize in a fast-paced environment
- Ability to think quickly, make sound decisions, and solve problems effectively
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
- Willingness to learn, adopt, and promote new technologies and ways of working
- Forklift certification required (or ability to obtain upon hire)
- Working knowledge of turf products and a strong understanding of turf installation practices preferred
Core Competencies
- Customer-focused mindset with the ability to deliver practical, solution-oriented support
- Strong communication and training skills
- Detail-oriented with a high level of accountability
- Team player with the ability to collaborate across multiple functions
Compensation & Benefits:
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams:
- SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
- All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
- SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
- You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm
Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.