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Technical Specialist

Datasoft Technologies

NC, NC

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JOB DETAILS
SKILLS
Analysis Skills, ArcGIS, Cartography, Communication Skills, Cross-Functional, Database Design, Dental Insurance, Documentation, ESRI, Establish Priorities, Geographic Information Systems (GIS), Health Insurance, Identify Issues, Incident Management, Incident Response, Internet Application, Leadership, Life Insurance, Mentoring, Needs Assessment, Operational Support, Operations Management, Organizational Skills, Problem Solving Skills, Reporting Dashboards, Requirements Management, Software Development, System Operations, Systems Administration/Management, Team Player, Time Management, Transportation Routing, Willing to Travel
LOCATION
NC, NC
POSTED
4 days ago
Technical Specialist (Expert) GIS
Location: Raleigh, NC 27610 (Hybrid)
Duration: 07/08/2026 07/07/2027
Submission Deadline: 07/24/2026
Work Arrangement
  • Candidates must be local to the Triangle region of North Carolina.
  • Candidate must report onsite on the first day to collect equipment.
  • This position may require onsite attendance for scheduled meetings and business needs.
  • During major emergency activations, candidates must be willing to work 12+ hour shifts, including evenings, weekends, and holidays.
  • Preference will be given to candidates living within a one-hour commute of the State Traffic Operations Center (STOC) in Raleigh.
  • Travel to STOC during emergency activations is not reimbursable and must be covered by the contracting firm.
  • Approved overtime will be compensated at a flat hourly rate.
Position Overview
The NCDIT-Transportation (NCDIT-T) GIS Team is seeking a Technical Specialist Expert to provide dedicated GIS support for the State Traffic Operations Center (STOC) and Transportation Mobility & Safety (TM&S).
This role works directly with operational staff to understand business needs, translate them into GIS solutions, and develop applications, dashboards, and mapping tools that support real-time transportation operations, routing, signal management, and incident response.
The ideal candidate will possess strong technical GIS expertise along with excellent communication, analytical, and problem-solving skills to collaborate effectively with both technical and non-technical stakeholders.
Required Technical Skills
  • Strong experience with ArcGIS Online
  • Extensive knowledge of the Esri Software Suite
  • Experience with ArcGIS Enterprise
  • Ability to independently build web mapping applications
  • Experience publishing hosted and referenced feature services
  • Understanding of the complete GIS lifecycle, including:
    • Requirements gathering
    • Database design
    • Schema creation
    • Cartography
    • Application development
    • Maintenance and support
Key Responsibilities
  • Oversee and mentor the Junior GIS Specialist.
  • Manage and prioritize GIS projects while delegating work appropriately.
  • Attend STOC and TM&S operational meetings to understand workflows and identify GIS opportunities.
  • Gather business requirements and translate operational challenges into GIS solutions.
  • Develop, maintain, and enhance GIS applications, dashboards, maps, and data layers.
  • Support routing, signal operations, incident management, and transportation systems.
  • Troubleshoot GIS issues and provide support to non-GIS users.
  • Serve as the primary liaison between the GIS Unit and Transportation Systems Management & Operations (TSMO).
  • Monitor incoming GIS requests and ensure timely project delivery.
  • Continue learning transportation operations to proactively recommend GIS improvements.
  • Support emergency operations by producing real-time maps and integrating live operational data during weather events and incidents.
Required Qualifications
  • Strong experience developing GIS applications using ArcGIS technologies.
  • Ability to communicate complex GIS concepts to non-technical users.
  • Experience gathering requirements and translating business needs into technical solutions.
  • Excellent documentation, organization, and communication skills.
  • Ability to work independently in a fast-paced operational environment.
  • Strong leadership skills with experience coordinating or mentoring junior staff.
Additional Requirements
  • Must be available for extended work hours (12+ hours) during emergency activations.
  • Must be able to travel to the STOC in Raleigh during emergency events.
  • Ability to quickly understand operational issues and independently recommend GIS solutions.
  • Experience working collaboratively with cross-functional teams.
Submission Requirement
A sample of work is required with the submission. Acceptable samples include:
  • GIS process documentation
  • Cartographic map
  • GIS solution report
  • Link to a GIS application where the candidate was the primary developer or creator

This About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting
services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff
augmentation services for Information Technology and Automotive Services.

**Our team member benefits include: **
Paid Holidays/Paid Time Off
**(PTO) **
**Medical/Dental Insurance **
**Vision Insurance **
**Short Term/Long Term Disability **
**Life Insurance **
401 (K)

About the Company

D

Datasoft Technologies

Incorporated in 1994, DataSoft Technologies, Inc. is a customer-focused consulting and staffing services organization that provides solutions across all disciplines of business, including Engineering, Finance, Information Technology, Professional, Consulting, and software development. Its staff augmentation and business solutions provide a flexible, integrated workforce available for contract to hire—or permanent placement—with companies in the private and public business sectors. The company serves a broad range of businesses in the automotive, financial services, insurance, manufacturing, media and entertainment, software and telecommunications industries.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
http://www.datasoft-tech.com