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Technical Specialist- Junior

22nd Century Technologies, Inc.

  • Raleigh, NC
  • 5 days ago

    Highlights

    Skills Required Required Experience Candidate Experience Last Used Proven ServiceNow experience Required 3 Years Web applications, networks, protocols and email (SMTP, POP3) Required 3 Years Basic understanding of ITIL v3 methodologies Required 3 Years Understanding of enterprise IT architecture Required 3 Years Working knowledge of relational databases Required 3 Years Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) Required 3 Years Impeccable time-management and record keeping Required 5 Years The ability to take complex end-user requirements to code Required 5 Years A positive can-do attitude & willingness to learn Required 5 Years A strong personal commitment to quality service Required 5 Years The ability to work independently and with a team Required 3 Years LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Required 3 Years Excellent communication Required 5 Years Description Questions Answers Question 1 Candidate must have proven ServiceNow implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations.

    Numbers & Facts

    LocationRaleigh, NC
    IndustryComputer/IT Services
    Company Size100 to 499 employees
    Year Founded1997
    Websitehttps://www.tscti.com/careers-0

    Description

     

    We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance

    Key Responsibilities:

    Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.

    Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.

    Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.

    Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.

    Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

    Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.

    Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.

    Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

    SkillsRequiredRequired ExperienceCandidate ExperienceLast Used
    Proven ServiceNow experienceRequired3 Years
    Web applications, networks, protocols and email (SMTP, POP3)Required3 Years
    Basic understanding of ITIL v3 methodologiesRequired3 Years
    Understanding of enterprise IT architectureRequired3 Years
    Working knowledge of relational databasesRequired3 Years
    Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)Required3 Years
    Impeccable time-management and record keepingRequired5 Years
    The ability to take complex end-user requirements to codeRequired5 Years
    A positive can-do attitude & willingness to learnRequired5 Years
    A strong personal commitment to quality serviceRequired5 Years
    The ability to work independently and with a teamRequired3 Years
    LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.Required3 Years
    Excellent communicationRequired5 Years
    DescriptionQuestionsAnswers
    Question 1Candidate must have proven ServiceNow implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Do you accept this requirement? 
    Question 2Candidate must have past work experience with ServiceNow in the areas of help desk, IT service management, asset management, network and systems management. Do you accept this requirement? 
    Question 3Candidate must be able to attend an in-person interview. Do you accept this requirement? 
    Question 4Please list candidate's email address. 
    Question 5Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. 
    Question 7Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? 
    Question 8There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh. Please list the city and state where the candidate is currently living. 

    About Company

    22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

    Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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