Technical Services Manager

Job Type

Full-time

Description

M|MBR Systems, LLC, an Integrated Water Services company, is looking for a hands-on Technical Services Manager to support the delivery, installation, commissioning, and ongoing support of membrane bioreactor wastewater treatment solutions. This is a great opportunity for someone who enjoys solving complex field issues, working directly with customers and contractors, and applying practical mechanical, electrical, plumbing, controls, or equipment troubleshooting experience in real-world environments.

In this role, you will be involved in everything from system installation and commissioning to operator training, warranty support, troubleshooting, and continuous improvement. You will self-perform technical work when needed while also coordinating internal and external resources to ensure customers receive responsive, high-quality support.

What You'll Do

• Support the delivery, installation, commissioning, and decommissioning of wastewater MBR systems and equipment.
• Work closely with contractors, customers, and internal teams to keep modular wastewater treatment solutions moving forward on schedule.
• Troubleshoot field issues involving mechanical, biological, electrical, electronic, equipment, and controls-related systems.
• Help resolve customer issues quickly and effectively while providing strong technical and customer support.
• Read and interpret mechanical, civil, schematic, and technical drawings to support installation, verification, and issue resolution.
• Coordinate field work, site logistics, inspection activities, safety expectations, and utility installation support as needed.
• Document service activities, field work, and support provided.
• Contribute ideas and field feedback that support product development, customer support, issue resolution, and continuous improvement.

• 4+ years of technical services experience, or 6+ years of relevant work experience.
• A technical background in equipment maintenance, preferably involving mechanical, electrical, or plumbing systems.
• Experience troubleshooting water or wastewater plant issues involving mechanical, biological, electronic, or control systems.
• Familiarity with control systems, such as Allen Bradley, and experience with control panels or PLC programming.
• Experience with manufacturing, fabrication, assembly, field erection methods, equipment operation, layout verification, or inspection coordination.
• Familiarity with water and wastewater plant technology, civil systems, underground utilities, domestic water, fire water, storm drain, sanitary sewer, grading, or sitework.
• Experience working with tools such as Procore, Bluebeam, Raken, and Microsoft Office.
• An Associate's or Bachelor's degree in engineering, engineering technology, or a related field is preferred.
• Experience with MBR technology is a plus.

• Competitive compensation
• Comprehensive benefits package, including medical, dental, vision, STD, and LTD coverage
• Paid time off to recharge and explore
• 401(k) retirement plan with a company match