The Service Manager oversees digital and service solutions within the Smart Services product line, focusing on customer relationship management and operational excellence in the southern US territory (NC, SC, TN, and surrounding states).
They collaborate with Sales and Technical teams to understand customer needs, develop new business opportunities, and ensure service performance meets KPIs and goals.
Responsibilities include managing account performance, leading service teams, providing technical guidance, and supporting hiring and training.
The role requires a Bachelor's Degree in Engineering, strong communication and technical skills, customer focus, and about 50% travel.
Offering a competitive salary ($95,000-$100,000), growth opportunities, and comprehensive benefits, the position fosters a dynamic, inclusive work environment.
For questions, contact Jordan Hallow.