Job Title: Technical Service Manager
Job Location: Iowa, Kansas, Missouri, Nebraska
Job Type: Full-Time
Compensation
Base Salary - USD $75,000 to $105,000
Qualifications:
Education: Bachelor's degree in Chemistry, Printing Technology, Engineering, or a related technical field is preferred.
Experience:
5+ years in a technical role supporting wide web flexographic and/or gravure printing.
Proven experience with water based and solvent based inks and coatings used in flexible packaging.
Demonstrated ability to lead customer facing technical engagements and manage technical projects independently.
Strong knowledge of pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
Skilled in color matching, print troubleshooting, and print defect analysis.
Effective communicator with excellent customer service and cross functional collaboration skills.
Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings.
Preferred Skills:
Experience with color management systems (e.g., X-Rite).
Understanding of lamination, coating, and post print converting processes.
Familiarity with VOC compliance, safety protocols, and system regulations.