The Technical Service Leader is responsible for leading and scaling a high-performing team of Technical Service / Application Engineers supporting advanced semiconductor customers. This role builds on deep application expertise to drive team effectiveness, customer success at scale, and alignment to strategic growth priorities.
The TS Leader ensures the organization operates as a credible technical partner across the full customer lifecycle-from architecture definition through design-in, qualification, and high-volume manufacturing, while also shaping internal capabilities, talent development, and operating rhythm.
This role partners closely with Sales, Business Development, and R&D to accelerate design wins, time-to-qualification, and share of wallet growth, consistent with the "3-in-a-box" model.
This role is located in Bay Area and reports into the General Manager of the TAS Thermal and Assembly Solutions Business unit in Solstice. The TAS portfolio includes TIMS, Heat Spreaders, Advanced Packaging and Display solutions for diverse applications in AI Edge Computing and AI Cloud Computing.
About Solstice Advanced Materials
Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry''s most renowned brands such as Solstice, Genetron, Aclar, Spectra, Fluka, and Hydranal. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice's approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.
Required Qualifications
Education
Experience
10+ years in:
Technical Service / Application Engineering
Semiconductor process, packaging, or materials environments
Proven experience in leading technical teams and customer-facing organizations
Strong exposure to:
OEMs, IDMs, Fabless, foundries, OSATs
Full lifecycle: architecture design-in qualification HVM
Technical Expertise (SME)
Deep understanding of:
Semiconductor devices, materials, and process integration
Advanced packaging (2.5D/3D, chiplets, thermal management)
Ability to connect system-level requirements to material/process solutions
Strong analytical and root cause problem-solving capability
Leadership & Soft Skills
Travel & Work Environment
PAY RANGE
The annual base salary range for this position is $170,000 - 200,000. Please note that this salary information serves as a general guideline. Solstice considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate''s work experience, education and training, key skills, as well as market and business considerations.
This position is incentive plan eligible.
BENEFITS OF WORKING FOR SOLSTICE ADVANCED MATERIALS
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Solstice Advanced Materials employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Solstice Advanced Materials is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Establish standard playbooks for:
Translating customer specs into testable material and application requirements
Supporting design-in and qualification processes
Delivering simulation, lab data, and reliability validation
Ensure consistent execution across all customer programs to:
Reduce re-spins and late-stage requalification
Improve speed to design freeze and qualification
Monitor and drive key KPIs (design wins, qualification cycle time, success rate).
Act as the TS lead within the TS-Sales-BD triad, ensuring alignment on:
Account priorities
Program milestones
Escalations and resource allocation
Translate technical progress into business outcomes (design wins, revenue pipeline).
Provide structured feedback loops to R&D and Product Management on:
Customer unmet needs
Product gaps and roadmap inputs
Build and drive operating cadence:
Program reviews
Escalation processes
Knowledge sharing and best-practice replication
Standardize tools, methodologies, and documentation across regions.
Optimize resource allocation across:
Customers
Programs
Geographies
Establish a Center of Excellence (CoE) mindset for TS capabilities.
Represent the TS function in leadership forums and strategic discussions.
Communicate technical insights effectively to both:
Deep technical audiences
Executive and commercial stakeholders
Mentor senior engineers into future technical or leadership roles.
Establish standard playbooks for:
Translating customer specs into testable material and application requirements
Supporting design-in and qualification processes
Delivering simulation, lab data, and reliability validation
Ensure consistent execution across all customer programs to:
Reduce re-spins and late-stage requalification
Improve speed to design freeze and qualification
Monitor and drive key KPIs (design wins, qualification cycle time, success rate).
Act as the TS lead within the TS-Sales-BD triad, ensuring alignment on:
Account priorities
Program milestones
Escalations and resource allocation
Translate technical progress into business outcomes (design wins, revenue pipeline).
Provide structured feedback loops to R&D and Product Management on:
Customer unmet needs
Product gaps and roadmap inputs
Build and drive operating cadence:
Program reviews
Escalation processes
Knowledge sharing and best-practice replication
Standardize tools, methodologies, and documentation across regions.
Optimize resource allocation across:
Customers
Programs
Geographies
Establish a Center of Excellence (CoE) mindset for TS capabilities.
Represent the TS function in leadership forums and strategic discussions.
Communicate technical insights effectively to both:
Deep technical audiences
Executive and commercial stakeholders
Mentor senior engineers into future technical or leadership roles.