The Technical Sales Associate is responsible for developing and maintaining customer relationships within the commercial market to drive sales growth.
They create selling strategies to expand market share across relevant products and services, providing excellent customer service and expert consultation during transactions.
Key duties include building long-term relationships primarily over the phone, generating new revenue through prospecting and closing sales, and revitalizing stagnant accounts.
They develop and implement territory growth strategies, align product offerings with project requirements, and research market and competitor trends.
They collaborate with OSRs to prepare for client meetings, communicate proactively to meet customer needs, and support future service development.
Additional responsibilities involve creating project documentation, assisting with cold calls, and performing other duties to support company growth.