SUMMARY: Researches, recruits, , screens, interviews, refers job candidates, negotiates compensation and deploys resources for VMS client job openings by performing the following duties:
DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Main point of contact for order fulfillment with all VMS clients.
• Order fulfillment includes, but is not limited to; order fulfillment distribution among the team and other branches, order submission review, candidate interview scheduling, offer proposals, onboarding and orientation, and assignment completion.
• Reviews and edits job descriptions provided by clients.
• Manages job postings, as needed from order being received that includes, but not limited to; writing and placing recruitment advertising in various media and social media boards, in conjunction with Marketing Department, as needed.
• Utilizes Internet online recruiting sources and direct recruiting procedures to identify and recruit candidates.
• Maintains communication with clients and candidates regarding status of open job orders.
• Initiate and manage team/branch and client intake calls for open job orders.
• Develops and maintains network of contacts to help identify and source qualified candidates.
• Initiates contact with potentially qualified candidates for specific job openings.
• Reviews team/branch submitted resumés for quality control, making sure client requirements are met before submitting.
• Screens and refers candidates for additional cross-submittal opportunities within the client's organization.
• Performs prep calls and pre-interviews to prepare candidates for client interviews.
• Maintains records of resumes, applicant flow, and employee selection; updates and retrieves candidate information in database systems, i.e. eRecruit, PolicyTech, I9Advantage and SkillSurvey.
• Partners with Client Services and Operations Manager to ensure Nelson and client compliance standards are met before candidate start date. This includes, but is not limited to; registration and onboarding paperwork, reference and background checks, etc.
• May be involved with candidate pay rate negotiations. May be involved with negotiating conversion compensation structures and conversion fee negotiations.
• Informs candidates of job duties and responsibilities, compensation, work schedules and working conditions, policies, assignment opportunities, and other information; evaluates employees' performance by conducting follow-up calls to foster client relationships; coaches and counsel’s temporary employees to ensure optimal performance and client satisfaction.
• Main point of contact for employee relation and client issues. Will partner/escalate to Client Services, Human Resource and Operations Manager, as needed.
• Keeps up to date on overall activities of the contingent workforce assigned, identifying problem areas and taking corrective procedural, client support, and other actions.
• Documents reports of performance for recognition and/or disciplinary review based on client feedback.
• Stays abreast of employer of record (EOR) and wage and hour compliance as applies to contingent workforce; monitors quality control of applicant files to ensure compliance with organization and government standards.
• Partners with Client Services and Operations Manager around documentation for Unemployment and Workers Compensation claims.
• Performs other duties as assigned by manager.
QUALIFICATIONS:
• Associate’s degree (A.A.) in related field, one to two years related experience or equivalent combination of education and experience.
• Experience with VMS, ATS and CRM tools and clients preferred.
• Requisition management experience preferred.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Excellent customer service skills.
• Strong interpersonal skills.
• Ability to deal effectively with a variety of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following:
• Coordinate multiple tasks simultaneously.
• Understand and respond to a diverse population.
• Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Utilize fine motor coordination, clear speech, and good visual acuity.
• Travel by car, as needed.
WORK ENVIRONMENT:
• Works in an office environment where temperatures are comfortable and noise level is low to moderate.
PAY RANGE: $25-28/hour