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Technical Program Manager, Amazon LEO Ground Infrastructure

Amazon.com Inc

  • Arlington, VA
  • 6 days ago

    Highlights

    To support Amazon LEO, the Ground Infrastructure Services (GIS) Physical Security Team is seeking a Technical Program Manager to drive the delivery of complex, cross-functional physical security programs across a rapidly expanding global network of ground terminal sites. You will manage roadmaps for security technology deployments, policy development, and operational improvements-partnering with engineering, construction, and regional security teams to prioritize initiatives, make smart trade-offs, and ensure architectures scale to meet the demands of a growing global footprint.

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    To support Amazon LEO, the Ground Infrastructure Services (GIS) Physical Security Team is seeking a Technical Program Manager to drive the delivery of complex, cross-functional physical security programs across a rapidly expanding global network of ground terminal sites. The GIS Physical Security team is responsible for protecting people, assets, and critical services by leveraging security technologies, risk management approaches, and robust operational procedures to safeguard infrastructure to enable the next-generation satellite communications.

    As a Technical Program Manager, you will own the lifecycle of physical security programs that span multiple organizations and geographies, defining program strategy, setting measurable objectives, and driving teams to deliver. You will manage roadmaps for security technology deployments, policy development, and operational improvements-partnering with engineering, construction, and regional security teams to prioritize initiatives, make smart trade-offs, and ensure architectures scale to meet the demands of a growing global footprint. This role requires you to solve ambiguous problems, proactively identify and mitigate risks, align business and technical stakeholders through crisp decision-making, and communicate progress effectively to senior leadership. You will also author and maintain security policies, standard operating procedures, and governance frameworks that codify best practices and ensure consistent performance across all regions.

    Key job responsibilities

    • Program & Strategy Ownership: Own the end-to-end lifecycle and strategy of complex cross-functional programs, defining mission, setting objectives, and driving measurable outcomes aligned to organizational goals.
    • Technical Leadership & Decision-Making: Apply deep technical judgment to question proposals, make smart trade-offs, and ensure system architectures scale to meet long-term business needs.
    • Policy & Standards Development - Author and maintain security policies, standard operating procedures, guidelines, and governance frameworks that codify best practices, ensure regulatory compliance, and enable consistent execution across the program.
    • Stakeholder Alignment & Communication: Drive alignment between business and technical stakeholders through crisp decision-making, clear prioritization, and effective executive-level communication.
    • Vendor and Partner Management: Support with developing mechanisms for managing vendors including RFQ/quoting standards, purchase order workflows, performance expectations, and quality acceptance criteria - and drive vendor accountability at the program level.
    • Risk Management & Operational Excellence: Proactively identify and mitigate risks, close gaps between teams and systems, and reduce exposure to classic failure modes before they become roadblocks.
    • Process Improvement & Delivery: Streamline processes, decouple dependencies, and drive teams to deliver large, complex projects with speed and minimal guidance.

    About the team

    Join a team at the forefront of space-based communications infrastructure, where your work directly enables Amazon"s ambitious satellite initiatives. You"ll have the opportunity to solve unprecedented security challenges at global scale while working with new technology and world-class talent.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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