Request ID: 103038-1
Title: Technical Manager/SRE Senior Lead
Locations: Phoenix, AZ
Duration: 6 Months
Pay Range: $40 - $45/Hour on W2/C2C (All inclusive)
Introduction
We are seeking a highly skilled and experienced professional to lead and manage our SRE/Production Support team. The role involves ensuring client expectations and service level objectives are consistently met through effective management of production support operations.
Required Skills & Qualifications
- Strong understanding of ITSM and Site Reliability Engineering (SRE) processes.
- Experience in preparing and maintaining operational reports and documentation.
- Ability to facilitate technical discussions and bridge calls for critical production issues.
- Experience in monitoring platform health and identifying opportunities to improve system reliability and efficiency.
- Prior work experience at client or in client's industry.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
- Experience in driving continuous service improvement initiatives.
- Experience in planning and coordinating Disaster Recovery (DR) exercises.
- Strong communication and stakeholder management skills.
Day-to-Day Responsibilities
- Lead and manage the SRE/Production Support team.
- Prepare and maintain operational reports and documentation.
- Facilitate technical discussions and bridge calls for critical production issues.
- Participate in Incident Management bridge calls and drive timely resolution.
- Monitor platform health and drive continuous service improvement initiatives.
Company Benefits & Culture
- Inclusive and collaborative work environment.
- Opportunities for professional growth and development.
- Comprehensive benefits package.
For immediate consideration please click APPLY to begin the screening process with Alex.