Technical Lead – Clarity PPM (Project Portfolio Management)

We are seeking an experienced Technical Lead – Clarity PPM to design, develop, and support enterprise Project Portfolio Management solutions within the Clarity platform. This role will lead configuration, customization, integrations, and performance optimization efforts while partnering closely with PMO, business stakeholders, and IT teams.

The ideal candidate will bring strong expertise in Clarity PPM development and architecture, hands-on experience with integrations, and the ability to lead technical initiatives while mentoring team members and driving best practices.

Responsibilities

• • • Lead design, development, and implementation of solutions within the Clarity PPM platform.
    • Configure and customize Clarity modules including:
      • Project Management
      • Resource Management
      • Financial Management
    • Develop and maintain:
      • GEL scripts
      • NSQL queries
      • Custom portlets and dashboards
    • Build and support integrations using:
      • REST/SOAP APIs
      • XOG (XML Open Gateway) for bulk data operations
      • Enterprise systems such as SAP, Jira, and ServiceNow
    • Implement automation using Clarity workflows and job scheduling.
    • Monitor and optimize system performance, including query tuning and data processing efficiency.
    • Troubleshoot and resolve technical issues within Clarity PPM.
    • Collaborate with PMO, Business Analysts, and IT teams to translate business requirements into scalable technical solutions.
    • Provide technical leadership, guidance, and mentoring to junior developers and analysts.
    • Manage system upgrades, patches, and environment stability.
    • Maintain documentation for:
      • System configurations
      • Technical designs
      • Development standards and best practices
    • Deliver user support, technical training, and knowledge transfer to stakeholders.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field
  OR
• Equivalent combination of education and experience
• 8+ years of experience in software development or enterprise application support

Preferred Qualifications

Technical Expertise

• Strong hands-on experience with Clarity PPM development and administration
• Expertise in:
• • GEL scripting
  • NSQL
  • XOG
  • XML and JavaScript
• Experience with:
• • Clarity Studio
  • Custom Portlets
  • JasperSoft reporting
• Strong knowledge of: 
• • SQL (Oracle / MS SQL Server)
  • Database performance tuning
• Experience building and managing:
• • REST and SOAP APIs
  • System integrations with enterprise tools

Functional Knowledge

• Deep understanding of:
• • Project Portfolio Management (PPM) processes
  • Resource and financial planning within Clarity
• Experience working with:
• • PMO organizations
  • Project lifecycle governance

Leadership & Collaboration

• Proven ability to:
• • Lead technical initiatives
  • Mentor junior team members
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder engagement abilities

Additional Preferred Skills

• Clarity PPM certification or formal training
• Experience with Agile/Scrum methodologies
• Familiarity with DevOps practices and CI/CD pipelines
• Exposure to cloud-based Clarity PPM environments

Key Success Factors

The ideal candidate will:

• Act as a technical expert and solution architect for Clarity PPM
• Drive scalable, high-performance solutions
• Bridge the gap between business needs and technical implementation
• Ensure data integrity, system reliability, and optimal performance

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.