Technical Infrastructure Program Manager, Network Engineering

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Automation, Business Intelligence, Change Requests/Orders, Cloud Computing, Communication Skills, Computer Engineering, Corrective Action, Cross-Functional, Data Visualization, Delivery Management, Emerging Technology, Leadership, Mentoring, Multitasking, Negotiation Skills, Network Administration/Management, Network Architecture/Engineering, Network Monitoring, Network Operations Center, Network Support, Operations Management, Oracle, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Project Design, Project Lifecycle, Project Tracking, Project/Program Coordination, Project/Program Management, Purchasing/Procurement, Quality Management, Quality Metrics, Requirements Management, Risk Analysis, Risk Management, Safety Standards, Supply Chain, Tableau, Technical Delivery, Technical Leadership, Time Management, Writing Skills
LOCATION
Seattle, WA
POSTED
17 days ago

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Network Engineering is seeking a Technical Infrastructure Program Manager (TIPM) to help us continue to build the largest network in the world. This role offers endless opportunities to work on latest technologies and solve complex technical challenges on the forefront of Global Cloud Computing.

As a TIPM, you will lead complex, multi-disciplinary networking projects with the opportunity to shape, define & deliver new methods of delivering technology solutions at scale. You will be responsible for end to end delivery of network infrastructure changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, working with all organizational levels and groups including network operations, network engineering, infrastructure engineering & internal project management teams, as well as external vendors.

You must have excellent Program Management skills, the ability to identify and mitigate risks, and remove blockers whilst applying critical thinking to develop paths to success. Excellent written and verbal communication skills are essential as you will be responsible to communicating with a variety of teams and partners as well as senior leadership. You must have a proven track record of successful project management & show the ability to deliver effectively with compressed timelines while dealing with ambiguity. You must possess a working knowledge of networking and data center technologies.

Key job responsibilities

  • Program manager, monitor the network infrastructure builds health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
  • Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
  • Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
  • You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously
  • Interact with engineers, technicians, project managers and senior management on a daily basis
  • Analyze, interpret and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.
  • Create predictable process paths and Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation

A day in the life

Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level.

About the team

We are the center of excellence for end-to-end management of networking programs to support AWS New Regions, New AZ"s, and LZ"s builds. We plan and manage all networking deliverables throughout the project lifecycle including design, scope definition, procurement, scheduling, monitoring and ensuring the execution of work, tracking and reporting project status, risks, issues and change requests. We collaborate with our customers and partners to create and improve repeatable processes to continually reduce cycle-time and cost, and improve quality standards.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles