Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Atlassian JIRA, Automation, Cloud Computing, Communication Skills, Computer Networks, Computer Operations, Computer Security, Computer Servers, Computer Software, Corrective Action, Delivery Management, Firewalls, Hardware Repair, Hardware Upgrades, Information Technology & Information Systems, Information Technology Software, Internet Security, Metrics, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Operating Systems, Operational Communications, Operational Strategy, Operations Guidelines, Power Outages, Regulatory Compliance, Scripting (Scripting Languages), Security Information and Event Management (SIEM), Software Administration, Software Configuration Management, Software Development, Software Upgrades, Spatial Data, Systems Administration/Management, Systems Hardware, Systems Maintenance, Technical Delivery, Technical Leadership