Technical Coordinator

Job Summary

ETSU's Advancement department is seeking a Technology Coordinator. Responsible to the AVP for Advancement Services, the Technology Coordinator works with the Technology Manager to support Advancement operations through reporting, dashboard development, testing, data conversion, and ongoing maintenance of the Advancement database to support ETSU's fundraising efforts.

The Technology Coordinator is an integral member of the Advancement Services team and is cross-trained to assist with daily transactional duties as needed. This position serves as a front-line responder to data requests using the CRM Advanced Find tool and other SQL-based reporting tools. Data may be requested by internal and external customers and provided in spreadsheets, graphs, dashboards, and other formats.

Knowledge, Skills, and Abilities

• Basic knowledge of programming languages, specifically SQL; proficiency with spreadsheets.
• Ability to move data between different programs and formats using import and export software.
• Experience developing and testing database queries.
• Knowledge of basic accounting principles, policies, and procedures.
• Ability to translate technical concepts to functional users.
• Ability to manage several projects simultaneously to meet deadlines.
• Ability to communicate effectively in written documents and oral presentations.
• Ability to work independently and as a member of a team.

Required Qualifications

• Bachelor's degree with at least two years of experience or an equivalent combination of education and experience.

Preferred Qualifications

• One year of technical or business-related experience.

Compensation & Benefits

• Job Family - Data Analyst 2
• Market Range - 7 (Salary Schedules)
• For information on benefits please visit www.etsu.edu/human-resources/benefits/.

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution''s mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position''s essential functions satisfactorily with or without reasonable accommodations.