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Technical Client Services Associate | Northern Florida

Daley and Associates

Jacksonville, FL

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JOB DETAILS
SALARY
$80,000–$100,000 Per Year
LOCATION
Jacksonville, FL
POSTED
30+ days ago

Technical Client Services Associate | Northern Florida Area | 50–75% Local Travel

A high-growth, innovation-driven organization is building out its field-facing talent and is seeking a top-tier Technical Client Services Associateto take ownership of critical customer relationships and drive operational excellence in the field.
This is not a routine service role. It’s a high-impact, customer-facing position for someone who thrives in dynamic environments, can operate autonomously, and brings both technical depth and a service mindset. You’ll be embedded in customer operations, influencing outcomes, solving complex problems, and directly contributing to revenue through service, upgrades, and parts solutions.

This role will pay a salary range of $80,000.00 to $100,000.00

Responsibilities

  • Lead on-site engagements across warehouse and operational environments, diagnosing issues and driving immediate resolution
  • Act as the face of technical expertise, advising stakeholders, influencing decisions, and elevating customer performance
  • Identify and capture revenue opportunities through parts, upgrades, and service recommendations
  • Deliver high-quality training and ensure adoption of best practices across client teams
  • Partner with internal engineering and support teams to influence product evolution based on real-world insights
Qualifications
  • Technical degree (mechanical, electrical, industrial) or equivalent experience
  • 2+ years in technical field service, sales engineering, or equipment training.
  • Proven track record in field service, technical consulting, or sales engineering with measurable impact
  • Strong mechanical and systems intuition, especially within industrial or battery-powered equipment
  • Commercial mindset with the ability to identify opportunities beyond break/fix work
  • Confident communicator who can command a room and build trust quickly
  • Highly independent operator who performs at a high level with minimal oversight

For immediate consideration, please email your resume to Ryan at Rhult@dalyeaa.com

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    About the Company

    D

    Daley and Associates

    Daley And Associates, LLC (“DAA”) is a boutique search, executive, and contract staffing firm located in Boston, MA. We specialize in the placement of Accounting, Finance, Information Technology, Legal, Administrative, and Life Sciences professionals at all levels. The firm was founded in 2005 by distinguished executives with over 30+ years of staffing agency experience with the mission to create a different kind of recruiting firm, one that provides a very hands-on, consultative approach to the clients they serve.


    Daley And Associates works with some of the most prominent businesses in the greater Boston area. Our clients range from promising start-ups to Fortune 100 companies.

    COMPANY SIZE
    20 to 49 employees
    INDUSTRY
    Staffing/Employment Agencies
    FOUNDED
    2005
    WEBSITE
    http://daleyaa.com/