UNIVERSAL Technologies is seeking a Technical/Business Data Analyst for a hybrid role in Albany, NY supporting business process analysis, operational documentation, reporting, and data-driven decision-making initiatives. Local candidates with an active LinkedIn preferred. This position requires strong experience in business analysis, SQL development, data analysis, stakeholder engagement, and documentation within enterprise environments.
***Onsite 2 days/week. 1 year contract approximately.
WHO WE ARE
UNIVERSAL Technologies is a certified Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients’ IT performance. We specialize in Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture. For over 15 years, UNIVERSAL Technologies has supported organizations in modernizing their IT strategies and operations while serving as a trusted extension of their internal technology teams.
WHAT WE OFFER
W2 employees can expect:
Competitive pay
Health/Dental Insurance
Group Life Insurance
401K
HSA/FSA
Pre-Tax Transportation Program
Generous Paid Time Off/Holiday Policy
MANDATORY SKILLS/EXPERIENCE
Bachelor’s degree in Business, Information Systems, Data Analytics, Public Administration, or related field
5–7+ years of relevant experience in business analysis, data analysis, or related roles
Strong analytical, problem-solving, and critical thinking skills
Experience gathering, documenting, and validating business requirements and operational processes
Experience developing Business Requirement Documents (BRDs), use cases, workflow diagrams, and process documentation
Proficiency writing, optimizing, and maintaining SQL queries for reporting and data analysis
Experience collecting, cleaning, validating, reconciling, and analyzing structured and unstructured data
Experience developing reports, dashboards, and visualizations using Excel, Power BI, Tableau, or similar reporting tools
Ability to translate analytical findings into business insights and actionable recommendations
Experience documenting analytical methodologies, assumptions, data sources, and reporting logic
Strong written and verbal communication skills with the ability to support both technical and non-technical stakeholders
Ability to manage multiple priorities within a client-facing environment
Experience creating, standardizing, and maintaining Standard Operating Procedures (SOPs) and operational documentation
Knowledge of data governance, data modeling, or ETL processes
Experience supporting healthcare, pharmacy programs, Medicaid, Long-Term Care (LTC), or EVV environments preferred
Relevant certifications such as CBAP, PMI-PBA, PMP, or data analytics certifications preferred
SCOPE OF SERVICES
Elicit, document, and validate business requirements through stakeholder engagement sessions
Develop Business Requirement Documents (BRDs), use cases, workflow diagrams, and process flows
Document current-state and future-state business processes and operational workflows
Create, standardize, and maintain SOPs and operational documentation
Support strategic initiatives by translating business goals into actionable processes and documentation
Write, optimize, and maintain SQL queries for reporting, analysis, and data validation activities
Collect, clean, analyze, and reconcile structured and unstructured datasets
Perform data quality assurance, validation, and reconciliation processes
Develop reports, dashboards, and visualizations to support operational and business decision-making
Translate analytical findings into business insights, reporting requirements, and process improvements
Document analytical approaches, assumptions, methodologies, and data sources
Support technical and non-technical stakeholders in understanding data outputs and reporting capabilities
Align business requirements with reporting solutions, data structures, and analytics capabilities
UNIVERSAL Technologies is an equal opportunity employer.