Technical Business Analyst - INTL Costa Rica

Insight Global

Seattle, WA

JOB DETAILS
SKILLS
Acceptance Testing, Business Analysis, Business Strategy, Communication Skills, Detail Oriented, Documentation, Hospitality and Tourism, Multitasking, Process Validation, Project/Program Management, Requirements Validation/Verification, Software Administration, Software Development Lifecycle (SDLC), Technical Strategy, Test Plan/Schedule
LOCATION
Seattle, WA
POSTED
27 days ago
Job Description We are seeking a dynamic and detail-oriented Technical Business Analyst to support our software delivery team. This role bridges the gap between business strategy and technical execution, ensuring that software solutions are built with precision and aligned with business goals. The ideal candidate will have a strong background in hospitality or cruise operations, a deep understanding of the software delivery lifecycle, and the ability to communicate effectively with both business stakeholders and technical teams. Key Responsibilities - Collaborate with Product Owners and Business Stakeholders to gather, analyze, and document business requirements for new features and enhancements. - Develop data flow diagrams, software architecture diagrams, and other visual documentation to clearly represent system functionality and integration points. - Translate business needs into actionable technical requirements for the software delivery team. - Participate in intake processes, requirement validation, and User Acceptance Testing (UAT) to ensure solutions meet business expectations. - Support multiple concurrent projects, managing priorities and timelines effectively. - Act as a liaison between business and development teams, ensuring mutual understanding and alignment. - Ensure completeness and accuracy of documentation that guides development and testing. - Demonstrate a strong understanding of Apex applications and related systems. - Maintain a solid track record of reliability, performance, and a proactive, "can-do" attitude. - Foster a professional yet approachable and sociable working style. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Proven experience as a Technical Business Analyst in a software delivery environment. - Expertise in creating and interpreting data flow diagrams, process maps, and technical documentation. - Deep understanding of the Software Delivery Lifecycle (SDLC). - Ability to work effectively across multiple time zones and remote teams. - Excellent communication skills with the ability to speak fluently to both business and technical audiences. - Experience with Apex applications - Demonstrated ability to manage multiple projects simultaneously. - Strong background in hospitality or cruise industry operations and systems.

About the Company

I

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
FOUNDED
2001
WEBSITE
http://www.insightglobal.net