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Technical Associate

Metasys Technologies

Mount Pleasant, SC

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JOB DETAILS
SALARY
$17.02–$21.56 Per Hour
SKILLS
Background Investigation, Communication Skills, Computer Workstations, Copying Machines, Customer Support/Service, Document Scanners, Establish Priorities, High School Diploma, Identify Issues, Legal, Lift/Move 50 Pounds, Mail Processing, Maintenance Services, Microsoft Office, Network Support, Operational Support, Printers, Printing, Problem Solving Skills, Shipping/Receiving, Vehicle Fleets
LOCATION
Mount Pleasant, SC
POSTED
7 days ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Role- Technical Associate
Location- Mount Pleasant, SC 29464
Duration- 3 Months (temp to hire)
Mon - Fri (7:30 am - 4:30 pm)

This person will be in a law-firm environment. This role's focus will be on the printer fleet. Basic troubleshooting and technical capabilities with printers are important skills for this position. The secondary focus will be mail training, then cross training for print and hospitality. The manager is looking for customer service first and foremost. The tasks can be trained, but they need someone with good communication skills and professionalism. Experience with mail sorting and delivery, and printing will be helpful. This person must be able to lift up to 50 pounds.

Key Responsibilities
  • Provide daily support for network and workstation printers.
  • Respond to printer-related service requests and resolve issues professionally and promptly.
  • Perform basic printer troubleshooting, including paper jams, paper replenishment, toner replacement, and connectivity issues.
  • Assist employees with printing, scanning, and copier usage.
  • Escalate complex technical issues to the appropriate technician when necessary.
  • Maintain printer supplies, consumables, and equipment inventory.
  • Document service requests, troubleshooting activities, and printer fleet updates.
  • Record and report printer meter readings.
  • Support mailroom operations, including mail sorting, distribution, and package handling.
  • Assist with hospitality and general office services as needed.
  • Provide outstanding customer service and maintain a professional presence within the office.
Qualifications
  • High School Diploma or GED required.
  • Previous experience in office services, print services, mailroom operations, or customer support preferred.
  • Basic printer, copier, and scanner troubleshooting experience preferred.
  • Strong customer service and communication skills.
  • Proficient with Microsoft Office and general PC usage.
  • Ability to prioritize tasks and work independently.
  • Ability to lift up to 50 lbs.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

M

Metasys Technologies

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2000
WEBSITE
http://metasysinc.com/