Cloud Computing, Computer Networks, Customer Support/Service, Data Lake, Help Desk, Identify Issues, Process Improvement, Production Control, Production Support, Python Programming/Scripting Language, R Programming Language, Root Cause Analysis, Sales/Support Engineering (SE), Software Development, System Integration (SI), Tableau, Technical Analysis, Technical Support, Time Management, User Interface/Experience (UI/UX)
Details:
Stefanini Group is hiring!
Stefanini is looking for Technical Analyst-Remote
For quick apply, please contact Ayush Dwivedi: 248 728-2636/ ayush.dwivedi@stefanini.com
W2 Only!
Responsibilities:
Must have hands-on for performing technical analysis and troubleshooting on highly complex integrated systems, including diagnostic approaches, determining root causes, and identifying solutions on a data lake house hosted in a cloud environment utilizing technologies such as R, sparklyr, Databricks, Starburst, Collibra, Tableau, Python and/or Alteryx.
Essential Responsibilities:
- This is a hands-on role. Applicants should not be managers or architects.
- Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors.
- Monitor application, production and/or implementation support, both technical and user, for new releases.
- Consult on application testing strategies, document observations and coordinate responses.
- Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation.
- Make recommendations to management regarding process improvements.
- Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely.
- Document end-user interactions into the automated call logging tools for tracking and productivity purposes.
- Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management.
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Stefanini International Holdings Ltd