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TECH SVCS - Benchtop Support Specialist

ECLARO

Bothell, WA

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JOB DETAILS
SALARY
$32.27–$34.23 Per Hour
SKILLS
Administrative Skills, Asset Management, Automation, Biology, Biotech and Pharmaceutical, Bookkeeping, Business Analysis, Change Management, Communication Skills, Cross-Functional, Current Good Manufacturing Practice (cGMP), Data Quality, Dental Insurance, Diversity, Document Management, Emerging Technology, Establish Priorities, FDA Requirements, GMP (Good Manufacturing Practices), Genetics, GxP, Healthcare, High Tech Industry, Information Systems/Technology IS/IT Administration, Instrumentation, Internet Security, Laboratory, Laboratory Equipment, Laboratory Systems, Leadership, Maintain Compliance, Manufacturing, Manufacturing Systems, Matrix Management, Medical Equipment, Medical Products, Multitasking, Negotiation Skills, On Call, Operational Expenditure (OPEX), PC Hardware, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Quality Control, Quality Management, Regulations, Regulatory Compliance, ServiceNow, Software Administration, Software Configuration Management, Software Development Lifecycle (SDLC), Standard Operating Procedures (SOP), Support Documentation, System Lifecycle, System Validation, Systems Administration/Management, Technical Support, Vision Plan, Writing Skills
LOCATION
Bothell, WA
POSTED
1 day ago
Benchtop Support Specialist
Job Number: 26-01030
 
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Benchtop Support Specialist for our client in Bothell, WA. 
 
ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • The Benchtop Support specialist position will be responsible for providing IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations.
  • This position requires a passion for IT, validation, and compliance.
  • Project management and business analyst skillsets within the role as the position requires the ability to work with diverse cross-functional teams in a highly matrix organization.
  • Experience in pharma/biotech with experience in Laboratory equipment, benchtop instrumentation and Quality System disciplines.
  • Needs to understand shop floor activities, Good Manufacturing Practices (GMPs), electronic change management, and process automation in addition to prior manufacturing enterprise systems support.
 
Responsibilities:
  • Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment.
  • Support would encompass various instrument types such as cellometers, plate readers, and flow cytometers throughout the site which include laboratory and manufacturing buildings.
  • Support administration of quality and laboratory applications including their software development life cycle activities and technical support.
  • Provide ownership of assets and utilize Client systems to support changes, incidents, problems, and asset management activities for the support of benchtop equipment and lab and quality systems.
  • Execute and update documentation for the support of benchtop equipment and lab and quality systems to ensure assets are reliable, accessible, and secure.
  • Execute and/or leads multiple projects and technical work assignments as a point of contact for project stakeholders.
  • Lead or provide supporting activities within the quality management system (Infinity)
  • Liaison with global partners within the Client organization to align on solutions and implementation plans for benchtop instrumentation and performs system installations, configurations, administrative and support functions including system validation lifecycles and training.
  • Provide local administrative support and liaison with global partners for the site quality systems and quality control supporting applications completing tasks such as application periodic reviews, user access reviews, and account administration.
  • Provide digital plant subject matter expertise (SME), to multi-function teams, advises operations on application configurations, data integrity, cyber security, and defend work before regulatory agencies.
  • Ensure alignment with Client directives and industry guidelines for applications.
  • Execute on technology improvements and efficiency opportunities to improve business and compliance.
  • Provide on-call support, as needed, for commercial operations.
 
Required Qualifications:
  • Comprehensive knowledge of Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices.
  • Comprehensive knowledge of SOPs, cGMPs and other compliance requirements and regulatory guidelines (FDA, EU) and the know how to work and manage within a regulatory environment.
  • Demonstrated leadership skills and the ability to negotiate in a complex environment.
  • Excellent verbal and written communication skills.
  • The ability to plan and lead small and medium size projects and enhancements.
  • Self-driven and capable of prioritizing.
  • Have an expanding understanding of network, databases, servers, and PCs.
  • Understanding of administration and usage of TFF systems, Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology is preferred.
  • Ability to apply lean and OpEx principles.
  • Possess the professionalism and technical competency required to represent the department before our stakeholders, regulatory agencies, and management.
  • Bachelor's degree in life sciences, engineering or computer field or equivalent experience.
  • Experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting preferred.
  • Demonstrated track record of IT Support in a fast-paced regulated environment supporting benchtop instruments, quality and lab applications
 
Pay Rate: $32.27-$34.23/Hour
 
If hired, you will enjoy the following ECLARO Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
 
If interested, you may contact:
Paul Quibuyen
Christian.Quibuyen@eclaro.com
6466952942
Paul Quibuyen | LinkedIn
 
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
 

About the Company

E

ECLARO

Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:

• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities

Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:

• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services

Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.

Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1999
WEBSITE
http://www.eclaroit.com