Team members are part-time, variable-hour employees dedicated to providing exceptional guest service in a theatre setting.
They may work in concessions, as ushers, or greeters, acting as representatives of the company by maintaining attendance, handling emergencies, performing cleaning duties, and adhering to dress codes.
Key responsibilities include operating POS systems, promoting loyalty programs, ensuring food safety, upselling, and, if applicable, serving alcohol following legal requirements.
Ushers scan tickets, assist with seating, monitor auditorium environment, manage crowd control, and ensure cleanliness of facilities. All roles require good communication, problem-solving, physical ability to stand and lift up to 60 pounds, and compliance with safety and legal standards.
Compensation starts at $12.50/hr, with benefits such as free movie passes, discounted concessions, and a 401(k) plan after six months and age 21.