Team Member - Customer Service

Chick-fil-A Dedham

  • Dedham, Massachusetts
  • 30+ days ago
  • $15 Per Hour

Highlights

Here are some of the great benefits of working at Chick-fil-A: Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers.

Numbers & Facts

LocationDedham, Massachusetts

Description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
Compensation: Starting at $15/hr
General Responsibilities
  • Read, understand and comply with all parts of the Team Member Handbook
  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
  • Deliver portions that are correct and meet all weight and presentation expectations.
  • Execute FIFO (First In, First Out) model is being followed.
  • Protect the customer experience by ensuring packaging, food presentation and quality is top level.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the certification process and look for opportunities to be cross-trained.
  • Be responsible to fill your shift if you are not able work.
  • Ensure your appearance is in compliance with the Handbook
  • Be a team player
  • Display good stewardship and a sense of ownership for the business
Requirements
  • Available to work a minimum of 10 hours per week
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline
  • Able to lift 40 - 60 pounds on a consistent basis
Must have Saturday availability
Compensation: $15.00 per hour

Similar Jobs

See more jobs