Be the Support Behind the Services — Join OPTIONS as a Team Leader Assistant Location: Hammond, LA At OPTIONS, we believe in creating meaningful opportunities for individuals with intellectual and developmental disabilities. The Team Leader Assistant supports the delivery of person-centered services for adults with intellectual and developmental disabilities. This role focuses on coordinating care, maintaining compliance, supporting staff, and ensuring participants receive high-quality services aligned with their individualized plans.
What You’ll Own:1. Demonstrate leadership in development and implementation of the agency-wide person-centered philosophy and practice. Role model and provide leadership and supervision to direct support staff. 2. Maintain all participant records and services in accordance with applicable state, federal, and OPTIONS guidelines (such as annual planning meetings, quarterly reviews, data sheets, and intake information, etc.) for all assigned participants. 3. Attend/coordinate/assist with annual CPOC/IPP meeting as needed in all programs. Ensure financial responsibility for funding and that services are implemented as stated in the CPOC/IPP. Ensure all funding source and licensing regulations are met. 4. Work with participants, family members, case managers, DSW, and vocational staff to develop training goals and objectives that are appropriate for each individual as assigned and ensure all staff have knowledge to implement goals and objectives. 5. Assist with representative payee paperwork/compliance for SIL participants ensuring financial stability for participant and abiding by all Social Security and OPTIONS regulations. Assist with participant bill paying and documentation. 6. Assist with family monthly and weekly contacts as requested. Document all contacts in case notes. Ensure the participant satisfaction surveys are conducted and reported in an effective and timely manner. 7. Provide 24-hour agency on-call support through participation in on-call rotation. 8. Coordinate medical care and appointments to ensure all medical issues are addressed in a timely manner. 9. Conduct comprehensive weekly home visit for participants as requested. Complete and document all required weekly contacts. 10. Assist with Quality Assurance efforts across all programs. What You Bring:
Preferred
What You’ll Get:Paid training to build and sharpen your skills Why This Role Matters:Every task you complete helps our direct care teams stay focused on the people they serve. You’ll be at the heart of the operation, supporting safety, compliance, communication, and coordination. About OPTIONS:OPTIONS is a non-profit agency in Hammond, LA helping people with developmental disabilities live and work with independence, dignity, and purpose. We welcome applicants from all backgrounds — not just administrative or healthcare. If you’ve worked in customer service, education, operations, or even retail — your skills are welcome here. We also encourage applications from:
Equal Opportunity Employer:OPTIONS proudly offers equal opportunity to all persons. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, veteran status, or any other protected class. Our Mission:OPTIONS helps people with disabilities live and work in the community. Our Vision:To be the premier provider of opportunities that empower people with disabilities to be valued, respected, and active members of the community. Our Core Values:Respect • Communication • Teamwork • Dependability Apply today and help keep our mission moving forward — one well-managed task at a time.
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