Team Lead

32294 Part Time Rack Room Shoes Job Description Summary

The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100 compliance exists with all established Company policies and procedures. Provides leadership guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales service and operational objectives. A Team Lead may be a full or part-time management employee.

Duties and Responsibility

Primary responsibility is the safety and welfare of employees and customers.

Create establish and maintain an excellent customer shopping experience.

Maintain and reinforce current service level standards.

Provide service training and leadership to staff members.

Manage customer issues with a sense of urgency and to the satisfaction of our customer.

All POS terminal transactions in accordance with policy and procedure

Sales Discounts and Refunds

Loyalty

OpenClosing procedures

Inventory Control responsibilities to include adherence to all policies and procedures in regards to

Shipping and Receiving

Price Management Price Changes Markdowns etc.

Singles

Damaged Merchandise

Conducting a Physical Inventory

Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards

Merchandise Placement

Sales floor maintenance and housekeeping

Promotional event directions materials and signage

Payroll Control responsibilities to include adherence to all policies and procedures in regards to

Scheduling Payroll budget compliance

Time & Attendance

Training and Development of direct reports responsibilities to include adherence to all policies and procedures in regards to

Utilization of all available training tools

Consistent reinforcement of customer service standards

Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.

Work towards a complete understanding of managing all day to day operations.

Principal Working Relationships

Customers Sales Associates Store Management DistrictRegional Manager and Store Operations and Training personnel.

Key Qualifications

An approved background check

Effective verbal and written communication skills

Managerial and organizational skills

Store Number 205 Rack Room Shoes 205

Pay Range Southlake Mall 1257 Southlake Mall

About Rack Room Shoes

Great shoes for men women and children in comfort dress casual and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values which translates into satisfied loyal repeat customers.

Morrow Georgia US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy sexual orientation and gender identity national origin marital status disability genetic information age military service or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including but not limited to recruitment hiring training promotion transfer reassignment demotion discipline discharge performance evaluation compensation and benefits.