Clinical Information Systems, Clinical Support, Communication Systems, Documentation, Healthcare, Leadership, Medical Records, Medicine, Network Support, Patient Care, Primary Care, Process Improvement, Quality of Care, Schedule Development, Team Lead/Manager, Time Management, Training Program
Fairview is seeking a dedicated Clinic Team Coordinator to join our hardworking team in Minneapolis, Minnesota. Clinic hours are Monday through Thursday from 7:00 a.m. to 6:00 p.m. and Friday from 7:00 a.m. to 5:00 p.m.
This position is approved for a 0.8 FTE, with 64 hours every two weeks. We believe the schedule will be Monday through Friday from 9:00 AM to 5:30 PM, with one day off per week.
As an integral member of the primary care team, the team coordinator contributes to overall quality of care and patient experience through performing high-level functions to support the needs of the healthcare team and patients/support network. We have TC's partner with all members of the team to ensure patients needs are optimally addressed. They will deliver direct support to patients on the coordination of medical information requests and updates, as well as referrals and appointment scheduling. The TC will use a variety of communication tools and systems in their work to support patients and their care team. Additionally, we ask the TC's to maintain complete, timely and accurate documentation for each patient. They will also continually look for opportunities we can improve processes and workflow.
- Performs telephone & MyChart message support & follow-up communication in a timely and professional fashion; uses communication systems for both routine & emergency transactions
- Schedules, reschedules & maintains patient appointments & supports clinic leadership in schedule management
- Partners collaboratively with the patients care team to address patient needs
- Find opportunities for improvement in workflow & participate in clinic and system meetings
Required Qualifications
- Successful completion of formal medical training program such as MA, HUC, NA or Medical Secretary, or min. of 1 year comparable experience in a healthcare setting
Preferred Qualifications
- 2 or more years’ experience working in a medical setting
Qualifications:
$21.84- $30.83 Hourly
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Fairview Health Services