TAXATION COMPLIANCE ADMINISTRATOR - DEPARTMENT OF TAXATION - DOWNTOWN, OAHU
Salary: $10,948 to $17,526 per month (EM-08, Minimum to Maximum)
Location: Island of Oahu Job Type: Various Job Number: 26-0080 Department: Taxation Opening Date: 02/26/2026 Closing Date: Continuous Max Number of Applicants: 20
Description: Benefits Questions Recruitment Information Recruitment Number: 26-0080 - This vacancy is with the Department of Taxation, Compliance Division.
THIS JOB POSTING WILL REMAIN OPEN UNTIL 20 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
Duties Summary: As the Chief of the Compliance Division under the direction of the Director of Taxation, plans, organizes, directs and coordinates a program for accomplishing compliance with State self-assessment tax laws and regulations applicable to all taxpayers whether or not in-state. Functions and activities are conducted through district operations in the assessment of General Excise, Income and Miscellaneous Taxes and audit of returns, verification of taxpayer assets and related audits, enforcement of delinquent tax collections; and perform other related duties as assigned.
Duties may include but are not limited to:
Plans, organizes, directs and coordinates functions and activities for the development and implementation of taxpayer compliance in the self-assessment and remittance of taxes, and collection of delinquent taxes; directs the development of operational policies and procedures for uniform statewide tax administration, and the implementation of improvements in self-assessment, tax processing and collections; provides for the guidance of district audit and enforcement activities, and the interpretation of tax laws in their application to specific issues for uniform statewide application; directs review of all districts for efficiency and effectiveness of operations, and for implementation of changes in policies and procedures, including the introduction of new methods and equipment, and preparation of operating manuals; directs inter-district operations for field auditing, delinquent enforcement, and other operating matters involving more than one district; reviews and endorses from a technical and economic standpoint the feasibility of various projects to ensure compliance; recommends and coordinates legal action involving legal interpretations, prosecution of criminal tax laws, delinquent accounts and enforced collection procedures; directs divisional budget preparation in accordance with established guidelines, recommends budget increases, and participates in legislative budget hearings; directs review of division organizational structure and recommends changes; directs and oversees personnel actions, including selection, training and discipline, and participates in grievance handling; maintains effective working relationships with federal, county, other states, and private agencies in tax compliance, research and related matters; proposes statutory changes and presents legislative testimony.
Minimum Qualification Requirements:
Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Education/Experience Requirements: A Bachelors degree from an accredited college or university with at least 12 semester credit hours in accounting and/or auditing subjects.
Specialized Experience: Three and one-half (3 1/2) years of experience in one or a combination of A, B or C below. Such experience must have provided the applicant with a good working knowledge of federal and/or Hawaii State tax laws, rules and regulations.
A. Responsible professional experience supervising or performing work in the interpretation and application of the tax laws. Such experience may have been gained in the public or private sector but must have provided the applicant knowledge of federal and/or State tax laws, rules and regulations.
B. Responsible professional work experience in analyzing and evaluating activities in a tax program to identify current and future needs, problem areas, measures of effectiveness, and develop solutions to managerial problems to improve the effectiveness and efficiency of the tax program.
C. Consultative experience in a tax program with major responsibility for reviewing, analyzing and interpreting tax laws, rules and regulations, legal opinions, court decisions, and other pertinent documents to resolve and advise on complex tax issues.
Supervisory Experience: Two years of work experience which involved supervising others in a tax program and included:
A. Planning, organizing, scheduling, and directing the work of others; B. Assigning and reviewing their work; C. Advising them on difficult work problems; D. Training and developing subordinates; E. Evaluating their work performance, and disciplining them when necessary.
Administrative Experience: One year of administrative experience which involved active participation in, as a major responsibility, the development, management, execution and coordination of policies, activities and programs. The work must have demonstrated responsibility for the formulation of policies and/or guidelines and the general framework of procedures governing the assigned program.
Non-Qualifying Experience: A. Experience in a tax program limited to clerical processing of tax information, documents, interpretation and application of tax laws, rules and regulations will not be accepted as qualifying. B. Experience as a periodic or part-time employee which involved primarily the preparation of individual income tax returns in a routine pre-determined format will not be accepted as qualifying.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
Other Information: The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
17222:022426:35JT
Employment Status Survey:
Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
State Recruiting Office Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office) Job Fairs Consolidated Theatres TheBus Shopping Mall Advertisements Print Advertisements Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.) Army Partnership for Youth Success (PaYS) SkillBridge Program LinkedIn Facebook, Twitter, Instagram, etc. Governmentjobs.com Internships Other
Employment Status:
Currently working in the private sector Currently working for a non-profit organization Currently working for the federal government Currently working for the State of Hawaii Currently working for another State Currently working for a local county agency (e.g., Maui County, City and County of Honolulu) Recent Graduate (e.g., high school or college) Currently unemployed for the past six months or more Recently laid off in the past six months (if you select this option, please indicate the employer in the next question) Other (if you select this option, please explain in the next question)
Employment Status Survey #2:
Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off.
If you selected other in response to Employment Status Survey #1, please explain.
If these two options do not apply to you, please indicate "N/A."
Applicants Acknowledgement-Required Supplemental Questions:
Please read the following information carefully. A. At a minimum, applicants must submit a cover letter, detailed resume, list of recent professional reference, as well as responses to the required Supplemental Question(s). DHRD and the hiring agency will use the information provided by the applicant to determine whether he/she meets the Minimum Qualification Requirements and/or the final score as applicable. Failure to provide complete and detailed information may result in the application being delayed, rejected, or a lower score.
B. The resume must include each employers name, complete employment dates (from/to, month/year), your job title and a detailed description of your job duties with the employer as they directly address each of the Requirements.
C. You must submit verification (e.g., copies of official transcripts or diploma as directed) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
D. To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification from the employer. The letter should include the job title, employment dates, number of hours worked per week, a description of the duties performed, and a contact name and phone number.
E. Applicants must meet all Minimum Qualification Requirements (MQRs), as of the date of application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
F. Any information you submit may be verified.
G. It is the applicants responsibility to provide complete and accurate information which will clearly substantiate whether he/she meets the MQRs.
H. Possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position. The applicants overall experience must