Tax Board Administrator

Tax Board Administrator

Salary

$59,118.00 - $70,942.00 Annually

Location

400 W. Market Street Greensboro, NC

Job Type

Full Time

Job Number

04140

Department

Tax

Opening Date

07/23/2026

Closing Date

8/6/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Description

GENERAL STATEMENT OF DUTIES

Performs advanced administrative, organizational, and executive support functions for the Tax Department while serving as the primary administrative coordinator and Clerk to the Board for the Board of Equalization and Review (BER). This position coordinates department administrative operations, manages Board administration, maintains official records, prepares agendas and meeting materials, records official proceedings, ensures compliance with applicable statutes and records retention requirements, and provides high-level administrative support to department leadership.

This position exercises considerable independent judgment, discretion, confidentiality, and organizational skills while coordinating activities involving County staff, Board members, attorneys, taxpayers, vendors, and the public.

DISTINGUISHING FEATURES OF THE CLASS

This position serves as the departments lead administrative professional responsible for coordinating office administration while functioning as the Clerk to the Board for the Board of Equalization and Review. Responsibilities include planning and coordinating Board meetings, preparing agendas, maintaining official records, drafting minutes, administering Board member oaths, coordinating hearing logistics, ensuring compliance with North Carolina General Statutes, and supporting the administration of the Countys real property appeal process.

The employee works independently on assignments requiring knowledge of County policies, public records laws, records retention requirements, Open Meetings Law, and administrative procedures. Work requires exceptional attention to detail, confidentiality, diplomacy, and excellent written and verbal communication skills.

Examples of Duties

DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

Clerk to the Board of Equalization and Review

• Serves as Clerk to the Board for the Board of Equalization and Review (BER) for real property, personal property and business personal property.
• Coordinates all Board meeting logistics, including hearing schedules, agendas, and supporting documentation.
• Prepares and distributes Board agendas, meeting packets, notices, and supporting materials.
• Attends all BER meetings and hearings.
• Records, prepares, edits, and maintains official meeting minutes.
• Maintains official Board records, exhibits, decisions, and hearing documentation.
• Administers Board member oaths and maintains required documentation.
• Ensures compliance with applicable North Carolina General Statutes governing Board proceedings, public records, and records retention requirements.
• Coordinates publication of meeting notices and public hearing information as required.
• Maintains electronic Board records and databases.
• Oversees electronic recording, virtual meeting technology, and archival of Board meetings, when applicable.
• Coordinates hearing schedules with taxpayers, attorneys, appraisers, Board members, and County staff.
• Maintains confidential records related to appeals and Board deliberations.
• Assists in preparing Board decisions, orders, findings, correspondence, and Notices of Decision.

Appeals Administration

• Coordinates administrative activities related to real property, personal property and business personal property appeals.
• Maintains appeal management systems and administrative databases.
• Monitors statutory deadlines and appeal timelines.
• Coordinates hearing schedules and case assignments.
• Tracks appeal status and prepares management reports.
• Assists taxpayers with procedural questions regarding the appeal process.
• Coordinates communication among taxpayers, appraisers, attorneys, Board members, and County staff.

Administrative Operations and Customer Service

• Serves as Administrative Officer for the Tax Department.
• Coordinates administrative and clerical operations for the department.
• Maintains executive calendars, schedules meetings, and coordinates departmental events.
• Drafts, edits, and prepares correspondence, reports, presentations, policies, procedures, and other official documents.
• Coordinates office equipment, supplies, space planning, and technology requests.
• Assists with the development and implementation of administrative policies and procedures.
• Analyzes administrative processes and recommends workflow improvements.
• Provides administrative support to department leadership.
• Assists with onboarding and training administrative staff.
• Responds to complex inquiries from taxpayers, attorneys, elected officials, County staff, and the general public.
• Interprets departmental policies and appeal procedures.
• Resolves administrative issues requiring sound judgment and discretion.
• Maintains effective working relationships with County departments, state agencies, vendors, and the public.

RECRUITMENT STANDARDS:

Knowledges, Skills, and Abilities

• Thorough knowledge of modern office administration principles and practices.

• Thorough knowledge of executive administrative support.

• Thorough knowledge of public records laws and records retention requirements.

• Thorough knowledge of meeting administration and agenda preparation.

• Thorough knowledge of minute preparation and official records management.

• Thorough knowledge of North Carolina Open Meetings Law.

• Thorough knowledge of North Carolina General Statutes governing property tax appeals and Board of Equalization and Review procedures.

• Thorough knowledge of office technology and Microsoft Office Suite.

• Thorough knowledge of electronic records management systems.

• Ability to organize multiple priorities while meeting strict statutory deadlines.

• Ability to prepare accurate, concise, and professional meeting minutes and official correspondence.

• Ability to maintain confidential and sensitive information.

• Ability to coordinate complex meetings involving multiple stakeholders.

• Ability to interpret statutes, policies, and administrative procedures.

• Ability to exercise sound independent judgment and discretion.

• Ability to communicate effectively, both orally and in writing.

• Ability to develop productive working relationships with Board members, County leadership, attorneys, taxpayers, and staff.

• Ability to produce high-quality reports, presentations, and official documents.

• Ability to manage multiple projects while maintaining exceptional attention to detail.

Typical Qualifications

MINIMUM QUALIFICATIONS

Bachelor's degree in Public Administration, Business Administration, Office Administration or a closely related field and two years of progressively responsible administrative experience; OR, Associate's degree and four years of progressively responsible administrative experience; OR, High school diploma or GED and six years of progressively responsible administrative experience.

Preferred Qualifications

• Experience serving as Clerk to a Board, Commission, or quasi-judicial body.
• Experience preparing official meeting agendas and minutes.
• Experience coordinating public meetings and hearings.
• Experience in local government administration.
• Experience with records management and public records laws.
• Experience administering appeal management or case management software.
• Certification as a Municipal Clerk or willingness to obtain applicable Clerk certification.

Supplemental Information

Physical Demands:

Work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, driving an automobile, or use of a PCs or other VDTs to accomplish work objectives. No specific physical demands required. Mental demands and normal stress regarding achieving work deadlines are present

Working Conditions:

Environment: Work environment involves normal, everyday discomforts or unpleasantness. Work area has adequate light, heat, and ventilation; environment is organized and stable.

Hazards: Work presents no significant hazards to employees

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process.

They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. Thats less than $45 a month for medical, dental & vision coverage; thats unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. Thats 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.

01

Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• No formal education
• Some High School, No Diploma/GED
• High School Diploma or GED
• Associates Degree (AA, AS)
• Bachelor's Degree (BA, BS)
• Master's Degree (MA, MS, MBA, etc.)
• Professional degree (JD, MD, DVM, etc.)
• Doctoral Degree (PhD, EdD, etc.)

02

Do you have a valid NC Drivers License, or the ability to obtain one?

• Yes
• No

03

Is your degree in Public Administration, Business Administration, Office Administration or a closely related field?

• Yes
• No
• I do not have a degree.

04

How many years of experience do you have in Administrative or Office Management? Experience referenced only in a resume will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete

• No experience
• Less than 2 years of experience
• 2 years of experience, but less than 4 years of experience
• 4 years of experience, but less than 6 years of experience
• 6 years of experience, but less than 8 years of experience
• 8 years of experience, but less than 10 years of experience
• 10 or more years of experience

05

In your own words clearly describe your experience (company name, job duties, etc.) working in administrative or office management? • If you have no experience, please type "Not Applicable" or "N/A." • Experience referenced only in a resume will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being incomplete

06

In which of the following areas do you have experience? Check all that apply. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being incomplete.

• Preparing Official Meeting Agendas and Minutes
• Coordinating Public Meetings and Hearings
• Local Government Administration
• Records Management and Public Records Laws
• Administering Appeal Management or Case Management Software
• Municipal Clerk Certification
• I do not possess any of the following experience or certifications

07

Guilford County requires employees to reside within a two-hour driving radius of Guilford County. Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important: Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No

08

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

09

I understand that an official copy of my college transcript will be required upon conditional offer of employment.

• Yes
• No

Required Question

Employer Guilford County

Address 201 S Greene Street

Greensboro, North Carolina, 27401-6417

Phone 3366413763

Website https://www.guilfordcountync.gov/