Targeted Case Manager III

JOB TITLE: Targeted Case Manager III DATE PREPARED: 11/10/20

SUPERVISORY RESPONSIBILITIES: None DATE UPDATED: 11/10/20

SUMMARY: The Targeted Case Manager III function as an advocate and support person to those individuals assigned to their assigned program and links them to appropriate services and monitors the progress or lack of progress by the individual and his or her family. The Targeted Case Manager III will work closely with the individual, the individual's family, LifeStream staff, and other community organizations to meet their needs, achieve their goals, and optimize their level of independence.

ESSENTIAL FUNCTIONS of JOB and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Advocates in the client's best interest
• Link individuals served with needed services
• Monitor individuals served progress and provide individualized supports
• Conduct a thorough assessment of the consumer's home stability to establish significant changes in the consumer's home environment
• Based on this assessment, develop and review the service plan as required to meet consumer needs when there are significant changes in the consumer's situation
• Schedule face-to-face contact with consumer served, preferably in their natural living environment as required assigned by program guidelines; review and update service plan and provide encouragement and monitor progress
• Involve significant others in the consumer's treatment to augment or create additional supports for the consumer
• Convenes/attends staffing as necessary for assessing and coordinating services for the consumer
• Assist the consumer when possible to improve the consumer's home environment
• Assesses needs and develops a plan to meet the best needs of consumer
• Monitors and evaluates service provision and individuals' progress
• Work with consumer to develop service plans with long and short-term goals
• If servicing youth, provide transition services for youth nearing 18 years of age to an adult system of care
• Assists the consumer to develop connections to natural supports within their own network of associates, including friends and neighbors, community organizations, including service and religious organizations and through participation in clubs, organizations, and other civic activities
• Arranges for procurement of incidental expenses of any additional temporary supports that may be necessary to move the family towards greater independence, stability and achieve resiliency goals as documented in their Plan of Care
• Assists in coordination of any adjunctive services that are out of the scope of practice and therefore not provided by Staff
• Assists with transporting consumer to medical appointments, court hearings, or other related activities outlined in the Plan of Care as needed
• Communicate and liaison with the individual, family and service providers
• Document accurately and remain current with all documentation
• Attends team meetings as scheduled on a regular basis
• Work flexible hours as needed
• Maintain consumer files including all agreements, release forms, service plan and up to date progress notes at required by program guidelines
• Maintain confidentiality at all times
• Assist with transportation as necessary
• Participate consistently in all in-service training programs
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance
• Abides by the company's published rules and regulations

Any other duties as assigned by Leadership