Hybrid Work Model (3 days onsite/ 2 days remotely)Monday-Friday, 8am-5pm ETReporting to: Global Head of Learning & DevelopmentLevel: Expert Talent PartnerAbout this opportunity This is a senior, L&D leadership role within our Global Learning & Development team. You will partner with the leadership of Business Unit / Shared Services to shape and deliver the learning agenda across multiple countries - combining strategic foresight with facilitation, program management, business consulting, learning advisory, and people leadership of L&D team.Role Purpose The Talent Leader is a strategic L&D partner to the Business Units / Shared Services, responsible for shaping and delivering learning solutions that build capability, accelerate performance, and enable business outcomes across multiple countries.This role operates as a business consultant and learning advisor - diagnosing capability needs with senior leaders, designing fit-for-purpose programs, and program managing the end-to-end delivery of talent development programs. It also leads and develops a network of facilitators and L&D contributors aligned to the BU/SS agenda.Reporting to the Global Head of Learning & Development, this is a senior, role that combines strategic foresight with practical execution to drive measurable business impact.Key Responsibilities Lead and develop the BU/SS L&D agenda Own the L&D strategy, plan, and roadmap for the assigned Business Units / Shared Services, aligned to enterprise prioritiesLead, coach, and develop the team of Talent Partner, facilitators, L&D contributors supporting the BU/SSBuild a high-performing, collaborative team culture that prioritizes business outcomes over just activitiesSet clear performance expectations, provide regular feedback, and develop future L&D talentOperate as a business consultant and learning advisor Engage directly with BU/SS leaders to diagnose capability needs before defaulting to a learning solutionServe as the trusted advisor for all learning, development, and capability-building initiatives within the BU/SSTranslate business priorities into clear learning outcomes - and push back when a learning initiative is not the right fixCommunicate L&D plans in business language: capability gaps, pipeline risk, performance lift, and speed to readinessPartner with People and Culture BPs and the Business to design learning solutions Partner with P&C Business Partners to assess learning needs across the BU/SS and co-design execution plansCollaborate with cross-functional teams to design and implement learning solutions that scale across geographiesLeverage the COEs within Global L&D to bring specialist capability and deliver scaled impact to the BU/SSEngage closely with BU/SS stakeholders to ensure learning solutions are practical, adopted, and embedded into the way work gets doneFacilitate and program manage learning initiatives Facilitate flagship talent and leadership development programs for the BU/SSOversee end-to-end program management of learning initiatives - planning, logistics, learner experience, and reportingDrive program impact and effectiveness; champion a culture of continuous improvement through structured measurement and feedbackSupport broader talent and culture initiatives Provide support for adjacent talent priorities including Colleague Experience, Talent Management, Culture, Diversity & Belonging, and Change ManagementContribute to other enterprise initiatives where L&D plays an enabling roleReinforce CSC values, leadership behaviours, and culture through every learning touchpointContribute to cross-functional projects within global L&D - program design, content curation, instructional design, and vendor partner management as requiredIdentify innovative, engaging, and cost-effective methods to learn and develop talent at scaleBring external benchmarks and emerging practices into the BU/SS learning agendaUse data, analytics, and dashboards to inform L&D Use tools, processes, data, analytics, and dashboards to support, report on, and inform L&D practices and programsTrack learning outcomes and business impact - not just activity and attendanceProvide BU/SS leaders with clear, evidence-based views of capability progressMaintain audit-ready records, certifications, and reporting for mandatory and regulated learningYour Profile 15-18 years of proven experience in Learning & Development, Talent Business Partnership at a senior levelExperience leading, coaching teams of facilitators, L&D professionalsStrong consulting skills - able to diagnose business problems and translate them into clear learning outcomesKnowledge of effective learning and development methods, including digital and AI-enabled approachesExcellent communication and negotiation skills; sharp business acumen and the ability to build winning partnerships with senior leaders, Business partners, internal trainers, and external vendorsStrong program management skills with attention to detail and the ability to handle multiple programs in a fast-paced environment#J-18808-Ljbffr