Casinos, Communication Skills, Concrete, Conflict Resolution, Customer Relations, Fitness, High School Diploma, Leadership, Licensing, Life Insurance, People Management, Policy Development, Presentation/Verbal Skills, Procedure Development, Reimbursement, Resolve Customer Issues, Scholarship, Table Games, Team Lead/Manager, Team Player, Training Program, Training Program Development, Tuition Reimbursement, Vision Plan, Writing Skills
Deal Yourself a New Career: On-the-Spot Interviews for Our FREE Dealer School!
Are you ready to jump start a rewarding career in the exciting gaming industry?
Join our next Dealer School Certification Program
TUESDAY, JULY 7, 2026
10 AM TO 4 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Don't just watch the action-direct it. Whether you're a pro or a newcomer with a management background, we offer the FREE Training you need to succeed. Bring your resume and your "A-game" to our July fair!
Our casino is looking for the next generation of floor leaders! This July, we are hosting a Table Games Job Fair specifically to scout talent for our Table Games Supervisor Training Program. Whether you are a seasoned dealer ready for a promotion or a natural leader looking to break into the gaming industry, we have a seat for you.
From Trainee to Leader in 4 Weeks
We don't just hire supervisors; we build them. Our intensive 4-week training program is designed to transform high-potential candidates into confident Floor Supervisors. You'll master:
- Game Protection: Learn the secrets to maintaining game integrity.
- Player Tracking: Master the art of managing guest ratings and loyalty.
- Conflict Resolution: Become an expert at handling high-stakes situations with poise.
- Team Leadership: Learn how to manage a crew of dealers to ensure a smooth, exciting pit.
Job Functions:
- Monitor all pit games in assigned pit.
- Open and close table games in assigned area verifying count as provided by the dealer.
- Inspect card decks prior to play.
- Track and record player buy-ins, wins, losses, and bet amounts.
- Monitor bets and payouts and correct as needed.
- Complete rating cards for players.
- Initiate and verify fills to tables.
- Investigate and resolve guest complaints or concerns in accordance with standard procedures.
- Maintain security of all games, monies and personnel.
- Must respond calmly and make rational decisions when handling guest demands.
- Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.
- Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.
- Performs other duties as assigned.
Job Requirements:
- Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.
- Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Must possess excellent customer relations and communication skills.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance
- Ability to communicate with Team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
- Frequent walking, standing, kneeling, twisting, bending and lifting
Perks that Work!
- Medical, Dental, Vision, and Life Insurance*
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year*
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement*
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
- Full-Time positions only
R
River Cree Resort & Casino