Table Games Floor Supervisor, Southland Casino

Delaware North Companies Inc

West Memphis, AR

JOB DETAILS
SALARY
SKILLS
Blackjack, Casinos, Coaching, Craps, Customer Support/Service, Gaming, Lift/Move 40 Pounds, Operations, People Management, Restaurant, Retail Operations, Roulette, Schedule Development, Slot Machines, Sports, Sportsbook, Table Games, Team Lead/Manager, Training/Teaching
LOCATION
West Memphis, AR
POSTED
5 days ago

The opportunity

Delaware North Gaming is searching for full-time Table Games Floor Supervisors to join our team at Southland Casino in West Memphis, Arkansas. As Table Games Floor Supervisor you will oversee daily operations, ensuring a smooth, professional, and courteous guest experience. You will lead by example and share your knowledge and skills with fellow team members working the gaming floor.

Pay

$30.00 - $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

  • Works as floor supervisor overseeing Table Games operations and supervising Table Games team members
  • Makes table decisions as necessary based on rules
  • Protects the integrity of games through observation and following appropriate procedures
  • Provides prompt, accurate, and courteous service to Table Games players
  • Handles any customer concerns as necessary, informs necessary personnel of any unusual request or play by guests

More about you

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a state gaming license
  • Minimum three years' supervisory experience required
  • Must be proficient in all games we offer at Southland Casino and Hotel
  • Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of games offered at this facility
  • Excellent customer service skills and the ability to train and coach others in these skills
  • Must be flexible with schedule, able to work weekends with possible overtime as needed
  • No college degree required

Physical requirements

  • Requires sitting, reaching and pulling a majority of the shift
  • Requires some standing, walking, bending, stooping, with the ability to periodically lift and carry up to 40lbs

Shift details

Days

Evenings

Weekends

8hr shift

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

About the Company

D

Delaware North Companies Inc

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Hotels and Lodging
FOUNDED
1915
WEBSITE
https://www.delawarenorth.com/