Analysis Skills, Communication Skills, Dell Computers, Dell Hardware, Desktop Virtualization, Engineering, Hardware Administration, Hardware Virtualization, High Availability, Identify Issues, Incident Management, Linux Operating System, Microsoft Windows Operating System, Network Attached Storage (NAS), Network Operations Center, Operating Systems, Operational Support, Problem Solving Skills, Production Support, Root Cause Analysis, Server Hardware, Storage Area Network (SAN), System Operations, Systems Administration/Management, Systems Engineering, Systems Maintenance, Systems Reliability, Team Player, VMWare, VMWare Certified Professional (VCP), Virtual Hosting, Virtualization
LOCATION
Phoenix, AZ
POSTED
2 days ago
Systems Operations Engineer 4 VMware
Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ Work Model: Hybrid (3 Days Onsite / 2 Days Remote) Duration: 24 Months Work Type: Contract (Contingent) Positions: 1 Hours: 40 Hours per Week
Shift Details
Schedule Options: Standard 8-hour shifts
Shift Timing: Monday Friday
On-call requirement: Yes
Virtual Infrastructure / VMware focused role
Strong experience with VMware suite (vRealize, vRA, vROps)
Experience with Dell / Client hardware and PowerFlex
Exposure to Nutanix AHV/AOS, SAN/NAS environments
The Systems Operations Engineer 4 VMware is responsible for supporting enterprise virtual infrastructure platforms, ensuring system reliability, performance, and scalability across distributed environments. This role focuses on VMware technologies, infrastructure operations, hardware support, and incident management, along with leading troubleshooting and restoration efforts in high-availability environments.
Key Responsibilities
Virtual Infrastructure Support
Support VMware environments (vRealize, vRA, vROps)
Maintain virtual hosting infrastructure
Hardware & Systems Support
Support Dell and Client server hardware
Troubleshoot physical server issues in remote data centers
Support Dell PowerFlex environments
Platform & OS Support
Support Windows, Linux, and VDI environments
Manage SAN and NAS storage systems
Support Nutanix AHV/AOS
Incident Management
Lead break/fix and service restoration activities
Perform root cause analysis and incident resolution
Work with monitoring teams for alerts and escalations
Operations & Optimization
Improve system efficiencies and reduce manual effort
Maintain system availability and reliability
Support infrastructure upgrades and enhancements
Collaboration
Work with business, engineering, and infrastructure teams
Coordinate with vendors for issue resolution
Documentation & Compliance
Maintain operational documentation
Follow enterprise policies and standards
Must-Have Qualifications
4+ years of Systems Engineering experience
35 years of VMware experience (Required)
Strong knowledge of VMware fundamentals and related technologies
Experience with PowerFlex (Required)
Strong troubleshooting and production support experience