Systems Operations Engineer 3

Mindlance

MINNEAPOLIS, MN

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JOB DETAILS

SKILLS

Analysis Skills, Communication Skills, Customer Experience, Customer Relations, Dell Computers, Dell Hardware, Desktop Virtualization, Hardware Administration, Identify Issues, Incident Management, Leadership, Linux Operating System, Microsoft Windows Operating System, Network Attached Storage (NAS), Network Operations Center, Operational Audit, Operational Support Systems (OSS), People Management, Problem Solving Skills, Procedure Development, Process Control Engineering, Root Cause Analysis, Server Hardware, Server Support, Software Administration, Storage Area Network (SAN), System Operations, Systems Administration/Management, Systems Engineering, Team Lead/Manager, Team Player, Technical Delivery, Technical Support, Virtual Hosting

LOCATION

MINNEAPOLIS, MN

POSTED

30+ days ago

Locations: Minneapolis, MN / Charlotte, NC & Dallas, TX

Job Description:

Provide technical expertise to support and maintain our virtual hosting infrastructure.
Core focus will be on Client product suite (vRealize, vRA, vROPs) and Dell and Client hardware support.
Troubleshoot hardware issues with physical servers in remote datacenters.
Support a large Dell Power Flex environment.
Support Nutanix AHV/AOS
Support of Windows, Linux, VDI, Storage Area Networks (SAN) and Network Attached Storage (NAS).
Participate in identifying, evaluating, and developing systems and procedures based on business need.
Work with Business, Engineering and Monitoring partners for alert and incident management.
Lead break fix service restoration including problem diagnosis, troubleshooting repair and resolution.
Candidate will also be expected to provide guidance and leadership to technical system support initiatives including management of chronic incidents resulting in Root Cause Analysis.
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute to increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Skills

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3-5 years Client experience
Power Flex support
Detailed knowledge of the fundamentals of Client and related technologies

Desired Skills

3-5 years server hardware support for Dell and Client
Client Certified Professional
Nutanix support
Good communications and collaboration skill
Exceptional analytical and technical aptitude

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Systems Operations Engineer 3

Mindlance

MINNEAPOLIS, MN

About the Company

Mindlance

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