Systems Engineer IT Support & Networking Specialist

Kinetik IT

Phoenix, AZ

JOB DETAILS
SKILLS
Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Analysis Skills, Bug Tracking Software, Business Solutions, Business-to-Business (B2B), Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop Administration, Desktop PC, Develop and Maintain Customers, Driver's License, Firewall Administration, High School Diploma, Identify Issues, Information Technology & Information Systems, Internet Application, Mentoring, Microsoft .NET, Microsoft ASP.NET (Active Server Page), Microsoft Active Directory, Microsoft C# (C Sharp), Microsoft Exchange Server, Microsoft IIS Web Server (Internet Information Services), Microsoft Office, Microsoft SQL Server, Microsoft Visual Basic.NET, Microsoft Windows 7, Microsoft Windows Desktop, Microsoft Windows Operating System, Microsoft Windows Server, Network Administration/Management, Network Configuration Management, Network Support, Online Communications, Product Documentation, Project/Program Management, Quality Assurance, Resolve Customer Issues, Sales, Sales Prospecting, Small Business, Software Administration, Software Debugging, Software Development, Software Development Lifecycle (SDLC), Software Testing, System Architecture, Systems Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Test Automation, Testing, United States Citizen, Web Design, Web Server
LOCATION
Phoenix, AZ
POSTED
1 day ago

Kinetik IT is seeking digital superheroes.We offer paid personal days, group health/dental insurance, 401k & profit sharing just to name a few benefits.Working with us has its perks.We are looking for a digital superhero with commercial experience in full life‑cycle software development (analysis, design, implementation, testing). The ideal candidate communicates with clients confidently, works in a knowledge‑sharing team, and delivers high‑quality software solutions.Project ManagerAs our Project Manager, you will design solutions, architect systems, and oversee development teams using .NET technologies (ASP.NET, VB.NET or C#) and SQL Server. You will lead a variety of client projects, ensuring quality, on‑time delivery, and client satisfaction.Project organization, planning, and schedulingScope definition and estimation of tasksQuality control and assurance of deliverablesInterviewing, hiring, and mentoring software developersMinimum 3 years commercial experience managing a software development project teamMinimum 5 years commercial experience developing multi‑tier desktop and web applications with .NETQA Software Tester/.NET DeveloperSupport QA testing (manual and automated) and troubleshooting for desktop and web applications. Communicate with clients and developers to identify and resolve bugs.Software troubleshooting, bug fixing, and QA testing of Windows desktop and web applicationsWriting SQL Server queries (2008 and above)Minimum 3 years experience in software QA testing and automated testing toolsStrong communication skills and ability to interpret client questionsManagement of support ticket queue and resolution mindsetDocumentation of technical specifications, user manuals, and product documentationFast learning of new software functionalityWebsite DesignerCreate website concepts from scratch or enhance existing projects. Work with backend developers to deliver functional, engaging web experiences.Minimum 5 years experience in web design and developmentAdobe Photoshop, Illustrator, and Dreamweaver proficiencyCreative design from concept to developmentPortfolio of work for reviewCustomer Service/Account RepresentativeBuild and maintain strong client relationships, resolve concerns, and identify pre‑sales opportunities. Support technical solution discovery and client satisfaction initiatives.Minimum 3 years experience per employerMinimum 2 years experience in IT sales with heavy outbound B2B calling and prospectingExperience with technology or information technology service salesData entry and maintenance of quarterly quota metricsPositive and friendly customer interactionIdentification and development of pre‑sales opportunitiesMaintenance of detailed call reportsTechnical Support SpecialistProvide remote and on‑site support to clients. Resolve technical issues for Windows 7/8, Office, and business applications.High school diploma or equivalent required; some college preferredHelp desk or PC support experience requiredExcellent phone and customer service skillsStrong transportation reliability; valid driver's license and working vehicle requiredAbility to explain technical issues to non‑technical clientsAvailability for on‑call rotationSystems EngineerDeliver IT support services for small and medium businesses. Resolve Windows operating system, server, and application issues; provide network diagnostics and troubleshooting.High school diploma required; bachelor's degree preferredMinimum 2 years hands‑on experience with Windows Server and desktop operating systemsKnowledge of Microsoft Office, Active Directory, Exchange, and Small Business ServerExperience with network configuration, firewalls, TCP/IP, DNS, DHCP, IIS, and virtualizationExperience in ticketing systems, backup products, and security conceptsStrong diagnostic and troubleshooting skills; team playerValid driver's license and reliable transportation requiredAvailability for on‑call rotationImportant Notes (All Roles)Salary based on experience.College degree preferred.Proof of U.S. citizenship or a Green Card required. No visa sponsorship at this time.#J-18808-Ljbffr

About the Company

K

Kinetik IT

 Join Our Team

"Your future is created by what you do today... Not tomorrow!"

 

A Different Kind Of Employer

Kinetik I.T. is an Equal Opportunity Employer and selects the most qualified individuals based on job qualifications.

Ethics are very important in the way Kinetik I.T. does business, not only with clients but also in managing employees and vendors. Our principal goal is client and employee satisfaction, using a partnership approach based on honesty and open communication.

We conduct business in an ethical, credible and professional manner, and we expect our employees to act in a similar fashion. There is no substitute for ethical behavior, and this philosophy is our guiding principle when working with clients, vendors and fellow team members.

 

Compassionate About Animals

Kinetik I.T. is helping to carry the message of compassion for all animals, including farmed animals. Our mission includes supporting organizations that assist in the prevention of animal abuse and cruelty, as well as the reduction of suffering of farmed animals.

 

Green Is Where The Heart Is

Kinetik I.T. strives to be environmentally responsible by working with our staff to create a paperless work environment. Recycling and controlling our waste, energy and water usage are ways for us to contribute to a better tomorrow: Reduce, reuse and recycle.

    

We Want You

Kinetik IT is passionate about design and technology. We love people who care and are passionate about doing great work. The company has been in business for over 25 years with a solid financial track record. We are dedicated to quality and offer great benefits, not just your normal benefits such as vacation/personal days, 401K and group health and dental, but your own chair, free air conditioning and an office mascot that might occasionally visit your desk. We also offer ice cream afternoons, pizza lunches and birthday cakes to keep our team’s creative brilliance at peak performance. And yes, profit sharing.

If you are passionate about sales, web design, or programming; have experience in the full software development life cycle; and you are not afraid to show initiative, get the job done, and be challenged; get in touch.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
1989
WEBSITE
http://www.kinetik-it.com