Systems Engineer- Compute Infrastructure

Overview

We are looking for a talented, self-motivated, and experienced systems engineer to help support our private cloud and enhance DevSecOps practices to automate workflows for the enterprise. If you are looking to take on a role that will give you the ability to build and implement solutions with cutting-edge technology, this may be the opportunity for you!

Responsibilities

• Design, implement, and maintain operational components in private clouds such as VMware and Hyper-V
• Ensure managed infrastructure meets all internal and regulatory security standards
• Collaborate with IT and Security teams in partnership with departmental contacts across Esri divisions to build solutions and address issues
• Drive automation to improve operational maturity for infrastructure deployment and maintenance
• Monitor system performance and proactively resolve issues to ensure optimal uptime and resource utilization of servers & the virtual environments
• Respond to alerts; troubleshoot and resolve problem tickets
• Identify cost optimization opportunities and help maintain strong vendor relationships
• Create and maintain detailed documentation of procedures, configurations, and best practices.
• Share knowledge in team meetings, one-on-one mentoring, and training sessions
• Provide rotational on-call technical support

Requirements

• 2+ years of infrastructure operations or DevOps engineering experience
• Experience with
  • Design and deployment of server hardware (e.g. Dell, HP, Super Micro)
  • Configuring and troubleshooting Windows and Linux environments
  • Private cloud environments running VMware or Hyper-V
  • Configuration management systems such as SCCM, Ansible
  • Infrastructure provisioning tools such as Terraform and Packer
  • Windows and Linux operating systems (Server and Workstation)
• Familiar with enterprise storage concepts (NAS, SAN, Tiering)
• Working knowledge of at least one scripting language (PowerShell, JavaScript, Python preferred)
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
• Bachelor’s degree in computer science, engineering, or a related subject

Recommended Qualifications

• Experimenting with AI & Agentic AI to aid infrastructure deployment, monitoring, and automation
• Experience with containers and container orchestration platforms such as OpenShift
• Experience working with APIs (REST, SOAP)
• Knowledge of compliance standards such as CIS, STIG, CMMC, and application of vendor best practice hardening guidance
• Familiarity with ServiceNow ITIL functions – tasks, lists, reports, queries, CMDB
• Certifications preferred: Microsoft Azure, VMware VCF, or related

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