Systems Coordinator

Everyone says they want to change the world. We're looking for people who actually will. 

ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people. Please visit our career site to view our Statement of Faith and Doctrinal Distinctives.

Systems Coordinator

ADF International is looking for a highly organized Systems Coordinator to join us full-time. As Systems Coordinator for Strategic Relations & Training, you are a vital part of the Strategic Relations & Training team, which operates from multiple regional offices. This position will be located in London, UK, or Washington DC. In this role, you will report to the Deputy Director of Training Programs and support the growth and structure of the ADF International alliance and training programs around the world. Your responsibilities include in-depth knowledge of our CMS, online community platform, and multiple other IT systems, improvement of data-driven reporting and evaluation, and the execution of various alliance-building projects.

Your Essential Responsibilities:

Support the work of Strategic Relations & Training team (SRT Team) in the data and systems maintenance and management, reporting, and user facilitation of a worldwide alliance.

• Data Integrity, Maintenance, and Reporting
  • Hold primary responsibility on SRT Team for updating, unifying, maintaining data, and providing accurate, regular reporting on contacts, events, and activities across all systems
• Alliance Onboarding
  • Facilitation of new member onboarding process into Global Advocacy Alliance
  • Primary liaison with IT team for alliance platform, onboarding process, and end-user support
• Alliance Engagement
  • Primary responsibility to facilitate and improve all IT systems involved in facilitating and tracking alliance engagement
  • Systematize and improve data collection, tracking, and reporting with Alliance Relations Coordinator and Training Resources Coordinator
  • Produce regular analytics and reports for broader team
• Alliance Platform
  • Assist with defining and optimizing metrics for success of user engagement and growth
  • Keep platform content up-to-date
  • Facilitate user engagement efforts and continually optimize platform use
  • Provide ongoing end user support together with IT
• Alliance Communications
  • Facilitate regular newsletters and planned communications to community members
  • Facilitate ad-hoc communications for special projects, opportunities, and recruitment
• Programme Application Process and Communications
  • Prepare and facilitate major event application processes: oversee and implement updates to the application and campaigns, provide technical and program support for applicants, schedule recruitment presentations, troubleshoot application issues, and provide notifications, communications, and support to candidates
  • Organize and prepare applications and data for application review
  • Final preparation and organization of post-event tracking, information, classifications, evaluations, feedback, reports, and archiving
• Strategic Projects
  • As IT liaison, lead the SRT team in identification and implementation of AI and other productivity tools for work and data flow
  • Assist with optimizing new structure for internal organization-wide handling of new contacts
  • Coordinate outreach to various defined target groups such as lawyers, alumni, church leaders, government representatives etc.

Other Responsibilities:

• You will be asked to perform related duties or special projects as assigned.

Skills You Need to Succeed:

• Proficiency in data management or contact management systems.
• Execute tasks with a high degree of precision.
• Anticipate needs of the department and the wider team.
• Initiate work and motivate within a team or independently.
• Oversee and administer projects and assignments with little supervision.
• Professionally handle confidential information.
• Understand the particularities of different cultures, regions, and Christian traditions, and show flexibility and cultural sensitivity.
• Make sound decisions in demanding conditions.
• Manage a variety of responsibilities and projects with a wide variety of complexities.
• Communicate with excellence in writing and orally.

Education and/or Experience:

• Requires 1-2 years of experience in an IT systems-related job (systems coordinator, systems analyst…).
• Strong computer skills including experience with data management systems, Microsoft Office, in particular Excel and Outlook.
• Strong organizational and administrative skills.
• Community management experience online or offline.
• Strong business professional English language skills. One or two other languages are desirable, preferably German, Spanish, or French.

If based in Washington DC, valid work permit for the US or US citizenship required.

(If you are applying for this position in the London office, please fill in your applicationhere.)

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