Analysis Skills, Army Intelligence, Best Practices, Business Solutions, Citrix Product Family, Communication Skills, Computer Systems, Customer Escalations, Customer Relations, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Defense Information Systems Agency (DISA), Desktop Virtualization, Genetics, IAT - Information Assurance Technical, Identify Issues, Incident Response, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Internet Security, Mentoring, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Product Family, Microsoft Windows NT Group Policy, Military, Network Administration/Management, Problem Solving Skills, Project/Program Management, Requirements Management, Security Clearance, Sensitive Compartmented Information (SCI), Server Support, Service Delivery, Service Level Agreement (SLA), Software Administration, Software Patches, Staff Training, Systems Administration/Management, Technical Support, Time Management, Top Secret Clearance, United States Army, United States Department of Defense (DoD), VMWare, VMWare vSphere, Virtualization