Systems Administrator

Job Summary

Under the direction of the IT Manager, the IT Administrator supports Windows domain, network, and multi-location infrastructure operations. This role also maintains servers and workstations and provides help desk support to end users.

Job Duties and Responsibilities

• Set up and maintain network operations, including hardware assembly, in support of the IT Manager.
• Configure computers and laptops for new and existing employees, including user account creation.
• Provide first- and second-level help desk support and issue resolution.
• Install, test, and maintain required software and hardware.
• Support hardware including Dell and Cisco servers, Dell desktops/laptops, printers, copiers, Cisco network equipment, and Cisco phone systems.
• Upgrade network hardware and software as needed.
• Manage network printing, directory structures, and user security/access rights.
• Provide network, PC, and software technical support to users.
• Troubleshoot and resolve common network issues.
• Monitor and maintain system backups.
• Ensure phone systems and computers remain fully operational.
• Travel occasionally to support remote sites.
• Provide after-hours remote support when required.
• Act as backup to the IT Manager.
• Other duties as assigned.

Requirements

• 3 years of experience as a System Administrator or IT Helpdesk.
• Self-motivated, professional, and positive approach; represents company culture to employees, vendors, and clients.
• Strong problem-solving, critical thinking, and communication skills.
• Ability to multitask, stay organized, and work independently or as part of a team.
• Ability to lift and move computers, printers, and servers.

Education, Certification & Skills

• High School Diploma or GED required; Associate's/Bachelor's degree in IT preferred.
• Relevant certifications (A+, CCNA, or similar) a plus.
• Working knowledge of networking, security, Ethernet, TCP/IP, DHCP, and DNS.
• Experience supporting multi-location IT environments preferred.
• Proficient in current Microsoft Office and Windows operating systems.
• Basic scripting/programming knowledge (SQL a plus)

Salary range: $65,000-$80,000

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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