Systems Administrator

• Administer and maintain Windows Server environments, Active Directory, DNS, DHCP, and Group Policy across all sites.
• Manage VMware vSphere/ESXi virtualization platform including provisioning, patching, capacity planning, and performance monitoring.
• Maintain NetApp SAN/NAS storage systems; monitor capacity, perform upgrades, and manage backup integrity.
• Oversee Veeam backup and replication jobs; validate recovery procedures and maintain runbooks.
• Manage print-environment servers including Prinect, PACE, and associated production systems critical to manufacturing operations.
• Administer Microsoft 365 environment including Exchange Online, Teams, Intune endpoint management, and Entra ID.
• Manage and maintain end-user systems, imaging, software deployment, and hardware lifecycle across all sites.
• Administer SSL/TLS certificate lifecycle across internal and external domains; coordinate renewals and replacements on schedule.
• Manage privileged access and secrets management tooling; maintain and audit access controls for sensitive systems.

• Manage and monitor network infrastructure across all sites in coordination with managed network provider.
• Maintain site-to-site IPsec VPN tunnels connecting offices to private cloud datacenter and between locations; coordinate with network provider on tunnel reliability and failover.
• Manage DNS across internal and external registrars; maintain proxy configurations and application dependencies.
• Maintain virtual firewall infrastructure hosted in private cloud environment; administer rule sets, VPN configurations, and network segmentation.
• Perform networking, wireless, and perimeter security assessments; troubleshoot and resolve connectivity issues across the full stack.
• Manage IP addressing, VLANs, and cabling infrastructure across sites.
• Maintain network monitoring, analysis, and alerting tools.

• Maintain security posture in coordination with managed SOC and MDR providers; respond to alerts and support incident investigation.
• Support SOC 2 Type II audit evidence collection including patch compliance, access controls, and configuration documentation.
• Administer identity and access management including MFA, SSO, and privileged access controls.
• Support cybersecurity insurance questionnaire responses and vendor risk assessments as needed.

• Serve as primary technical resource for infrastructure projects including office expansions, network deployments, and hardware refreshes.
• Coordinate with third-party vendors and managed service providers on service delivery, escalations, and project work.
• Maintain asset inventory, licensing records, and warranty tracking for hardware and software.
• Produce and maintain technical documentation including network diagrams, runbooks, and system configuration records.
• Provide escalated technical support to end users and help desk staff across all sites.

• Provide technical guidance and mentorship to junior IT staff and contractor resources.
• Participate in IT planning discussions with the IT Director; contribute to technology roadmap and budget input.
• Ability to operate independently, prioritize competing demands, and escalate appropriately without close supervision.

• 5+ years of hands-on systems administration experience in a production or multi-site environment, or demonstrated equivalent depth in a complex environment.
• Strong working knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP.
• Hands-on experience with VMware vSphere/ESXi virtualization.
• Networking fundamentals: TCP/IP, VLANs, routing, switching, VPN (IPsec/SSL), and firewall administration.
• Hands-on experience with SAN/NAS storage management; NetApp preferred.
• Microsoft 365 administration: Exchange Online, Teams, Intune, and Entra ID.
• Backup and recovery experience; Veeam preferred.
• SSL/TLS certificate management across multiple domains.
• DNS management across internal and external registrars.
• Experience with firewalls, intrusion detection, authentication systems, and security monitoring tools.
• Proven ability to work independently in a lean IT team with minimal supervision.
• Strong documentation discipline — network diagrams, runbooks, and change records.
• Excellent troubleshooting skills across the full stack: hardware, OS, network, and application layers.

• Experience in a manufacturing, print, or logistics production environment.
• Familiarity with print-specific systems (Prinect, PACE, VeraCore, or similar).
• Experience supporting SOC 2 compliance, cybersecurity insurance reviews, or audit evidence collection.
• Scripting or automation skills (PowerShell, Python, Bash).
• Working knowledge of cloud technologies (AWS, Azure, or Google Cloud); AWS experience is a plus.
• Experience with private cloud or hosted datacenter environments.
• Experience with physical security systems including access control and IP camera infrastructure.
• Light IT management or team lead experience — ability to coordinate contractor resources and participate in vendor meetings.
• Strong written and verbal communication skills, particularly when engaging with vendors, users, leadership, or cross-functional teams.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and hands-on experience.
• Relevant certifications (Microsoft, VMware, CompTIA, Cisco) are a plus.

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