Systems Administrator (HBSS)

GovCIO is currently hiring a System Administrator with HBSS focus in support of the AFSCI network. This position will be located in San Antonio TX and will be an on-site position.

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

• Perform routine system administration tasks including OS patching, system upgrades, configuration of services, and maintenance of administrative tools and utilities.
• Conduct daily system monitoring to verify system health, performance, integrity, and availability of servers and applications.
• Review system, application, and security logs to identify operational or security-related issues.
• Perform security monitoring activities to identify potential intrusions and follow established incident response procedures.
• Execute daily backup operations in accordance with disaster recovery and COOP requirements, ensuring verification of backup success and proper handling of media.
• Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Provide hands-on operational support for McAfee/Trellix endpoint protection technologies including ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, FIM, and other government-directed modules
• Support the implementation, configuration, operation, and maintenance of HBSS and future EPS solutions across the enterprise.
• Assist with troubleshooting and resolution of technical issues related to HBSS/EPS, escalating complex problems to senior engineers or vendor support as required.
• Support coordination with McAfee/Trellix technical support under guidance from senior staff to ensure effective issue resolution.
• Provide day-to-day operational support and technical input for HBSS/EPS deployments and upgrades.

High School with 6 - 9 years (or commensurate experience)

Clearance required: TS/SCI

Required Skills and Experience

• Must have current CompTIA Security+ CE 
• Experience as a system administrator in a mid to large Windows environment
• Experience with ePO, ENS, Application and Change Control, DLP, Policy Auditor, Rogue System Detection, and FIM
• Be able to perform daily system health checks
• Experience installing software on Windows Servers
• Experience troubleshooting in a Window environment
• Experience developing standard operating procedures to perform system functions
• Will be required to take the DoD Cyber Exchange ESS 201 and ESS 301

Preferred Skills and Experience

• Service Now Knowledge
• Excellent written/verbal communications skills
• Proven ability to coordinate with stakeholders and collaborate with other team members

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