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System Training Instructor

confidential

Knoxville, TN

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Communication Skills, Customer Acquisition, Customer Support/Service, Documentation, Help Desk, Identify Issues, Knowledge Transfer, Microsoft Product Family, Project/Program Coordination, Systems Maintenance, Team Player, Technical Training, Train-the-Trainer, Training Program, Training/Teaching, Training/Teaching Materials, User Documentation
LOCATION
Knoxville, TN
POSTED
2 days ago

Job Title: System Training Instructor

Location: Knoxville, TN

Duration: long term

Job ID: 4CI -7774

Required Qualifications:

  • Experience delivering end-user and system training programs
  • Strong classroom and virtual facilitation skills
  • Experience with LMS platforms, Microsoft Teams, and virtual collaboration tools
  • Ability to create and deliver role-based and scenario-driven training content
  • Strong communication, presentation, and documentation skills
  • Deliver instructor-led and virtual training sessions for end users, support teams, and stakeholders
  • Facilitate classroom, remote, and hands-on system training activities
  • Support go-live readiness through user training and knowledge transfer initiatives
  • Develop and maintain training materials, user guides, and instructional documentation
  • Conduct scenario-based and role-specific training sessions to improve user adoption
  • Support train-the-trainer activities and technical knowledge transfer sessions
  • Coordinate with project, business, and technical teams to stay aligned on system updates and workflows
  • Assist help desk and support teams with system-related troubleshooting and user support processes
  • Utilize LMS platforms, training environments, and collaboration tools to manage training activities

About the Company

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