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System Support Engineer - Manchester Commons

Presbyterian SeniorCare

Manchester Commons - Erie, PA

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JOB DETAILS
SALARY
$20.30–$33.80 Per Hour
JOB TYPE
Full-time
SKILLS
Analysis Skills, Bond Market, CCA - Citrix Certified Administrator, CCAA - Citrix Certified Advanced Administrator, CCDA - Cisco Certified Design Associate, CCDP - Cisco Certified Design Professional, CCEE - Citrix Certified Enterprise Engineer, CCIA - Citrix Certified Integration Architect, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Citrix Product Family, Community Support, CompTIA A+, CompTIA Network+, CompTIA Security+, Computer Skills, Computer Workstations, Customer Support/Service, Dental Insurance, Desktop PC, Enterprise Applications, Health Plan, Information Technology & Information Systems, Life Insurance, MCSA - Microsoft Certified Systems Administrator, MCSD - Microsoft Certified Solution Developer, MCSE - Microsoft Certified Systems Engineer, Mentoring, Microsoft Product Family, Microsoft Windows Server, Mobile Devices, Network Systems, Onboarding, Problem Solving Skills, Retirement Plan, Root Cause Analysis, SQL (Structured Query Language), Systems Administration/Management, Systems Engineering, Technical Support, VMWare, Vision Plan
LOCATION
Manchester Commons - Erie, PA
POSTED
6 days ago

Description

System Support Engineer–Manchester Commons

 

Erie, PA – Full-time; Hourly, Non-exempt; Travel between campuses is required

 

Starting Rate: $20.30 - $33.80/hour, depending on experience

 

Presbyterian SeniorCare Network provides compassionate, vibrant, and supportive communities for older adults that nurture the wholeness of body, mind, and spirit.   

 

At Manchester Commons in Erie, personal care, skilled nursing, and our unique community for people living with dementia are all within a single building. Being under one roof allows for easy visits by friends and relatives, enables special programming across levels of care, and fosters strong bonds among team members, residents, and their families.

 

The System Support Engineer supports the Presbyterian SeniorCare Network Information Systems environment as part of a 24x7x365 support team. The role is responsible for updating and maintaining related technology devices, applications, and user communities within the Network.

 

As a Presbyterian SeniorCare Network team member, you will be offered great PERKS and BENEFITS: 

 

  • Real-time access to earned wages – get up to 50% of your earned wages before payday.
  • Affordable Family Health Coverage – Medical, dental & vision plans that won’t break the bank. 
  • Generous PTO – Real work-life balance; recharge and renew. 
  • Life and Disability Coverage -- Employer-paid short-term disability, company-paid life insurance for full-time team members.  
  • Retirement Savings Plan with Company Match – Secure your future while caring for others. 
  • Unique Perks – From free parking and employee referral bonuses to pet insurance and renter’s insurance. 
  • Employee Referral Bonuses – Rewarding you for bringing great talent. 
  • Person-Centered Onboarding – A warm welcome that sets you up for success. 
  • Apprenticeships & Mentorship – Formal opportunities to learn, grow, and be guided by experienced leaders. 

 

Requirements for the Systems Support Engineer:

 

  • Two-year certificate from an accredited college or technical schoolAND 1 year of computer experience with customer service or desktop supportOR an equivalent combination of education and experience.
  • Experience with Windows server and workstation operation systems.
  • Familiarity with system monitoring.
  • Knowledge of networking, enterprise applications, and software (email, SQL, VMware, Citrix).
  • Working understanding of mobile device configuration, support, and management.
  • Demonstrated problem solving and root cause analysis skills. 
  • Must have at least one of the following certifications (2 or more are preferred):
    • CompTIA A+/Network+/Security+
    • Cisco CCENT/CCNA/CCNP/CCDA/CCDP
    • Microsoft MCSA/MCSE/MCSD
    • Citrix CCA-V/CCP-V/CCA/CCAA/CCEE/CCIA
    • VMware VCA/VCP/VCAP/VCIX/VCDX

 

APPLY today; make a difference every day!

 

About the Company

P

Presbyterian SeniorCare


Accredited. Award-winning.
Those are just a few of the words used to describe Presbyterian SeniorCare's not-for-profit, faith-based network of living and care options. Our 1,500 employees are priviledged to serve the needs of more than 6,000 older adults each year in ten western Pennsylvania counties. Wherever you or your loved one may be along life's journey, our mission each day is to provide you with quality care and services.

With three main campuses -- Oakmont, Washington and Longwood at Oakmont– and through our innovative Longwood at Home program, our SeniorCare Network supportive and affordable housing communities and the new SeniorCare at Home private duty non-medical service, you'll find personalized options to meet your needs.

Our Mission, Vision & Values
Our Mission
Presbyterian SeniorCare is a Christ-centered network of communities and services committed to excellence in enhancing the quality of life of older adults.

Our Vision
Presbyterian SeniorCare will be the region's trusted guide for consumers and the premier provider of integrated care and service options that support older adults wherever they call home.

Our Values
Presbyterian SeniorCare embodies a culture for individuals to live life well, provides employees meaningful, engaging work and demonstrates accountability to the communities we serve.

The Presbyterian SeniorCare Story
From a quiet, humble beginning as the Presbyterian Home in January of 1928, Presbyterian SeniorCare has emerged as western Pennsylvania's largest provider of care and services to older adults (Pittsburgh Business Times, January 2012).

Our organization offers a multitude of care and living options, including our world-renowned Woodside Place, dedicated to serving people with Alzheimer's and other related dementias; adult day services; at-home care coordination, personal care; rehabilitation services, skilled nursing care, in-home private duty non-medical services, hospice and palliative care; affordable and supportive housing and premier independent retirement living.

The telling of our story would not be complete without our ongoing commitment to excellence, confirmed through our multiple accreditations and reaccreditations by CARF-CCAC. Presbyterian SeniorCare was the first eldercare provider in Pennsylvania and the third in the nation to receive independent third-party accreditation as an Aging Services Network (ASN) in 2006.

In 2011 we were honored to achieve reaccreditation as an ASN and for our Continuing Care Retirement Community, Longwood at Oakmont, which was first accredited in 2001. In addition, our nursing communities achieved first-time accreditation in Person-Centered Long Term Care. Please click here to learn more about CARF-CCAC.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
FOUNDED
1928
WEBSITE
http://www.srcare.org/