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Shift: Monday - Friday (5:00am to 1:30pm)
Job Summary: The System Director, Laundry and Linen Services oversees all aspects of the laundry and linen services within the health system. This role directs the planning, organizing, and operational needs of the laundry and linen production for system facilities ensuring a consistently high level of cleanliness and sanitary standards is maintained.
Minimum Education: Bachelors degree in a related field. Significant directly related experience to be considered in lieu of higher education.
Licensure, Registration and/or Certification: National Association of Institutional Linen Management (NAILM) certification preferred.
Work Experience: Minimum of 8 years or 10 years (in lieu of Bachelors degree) experience in commercial or healthcare laundry and linen services including progressive responsibility in a leadership capacity.
Knowledge, Skills and Abilities: Superior knowledge of equipment functionality and repair. Advanced knowledge of cleaning and sanitation requirements needed to sustain ideal standards. Working knowledge of Enterprise Resource Planning (ERP) tools, Microsoft Office, and applicable linen management software programs. Excellent interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail oriented as required in the examination of clinical numerical data.
Essential Functions and Responsibilities: Plans, organizes, and directs the activities of the laundry and linen services for the health system facilities; establishes and implements policies and procedures for departmental operations. Researches and applies best practices and processes for guaranteeing optimal cleanliness and sanitary standards for laundry and linen services and implementing superior patient linen handling techniques. Evaluates, selects, and maintains the inventory of linen, supplies, cleaning solutions, and equipment that meet quality standards and fulfills the needs of each system location. Develops, implements, and maintains a quality equipment maintenance program that guarantees equipment is operating and is in excellent working order. Directs transportation activities for laundry and linen services including oversight of driver routes ensuring effective and efficient delivery methods are maintained. Creates and monitors a system wide budget for laundry and linen services including costs of supplies and equipment, evaluating for cost saving opportunities and ensuring financial objectives are maintained. Prepares and analyzes reports used to track and trend departmental data and statistics, reporting outcomes to leadership. Performs human resources functions by interviewing, hiring, facilitating the performance evaluation process, and assisting with employee disciplinary actions, as needed.
Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
Working Relationships: Direct Supervision of others. Prepares and gives performance evaluations. Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Location:
EOE Protected Veterans/Disability