System Development Engineer macOS, Client Engineering

Amazon

Seattle, WA

JOB DETAILS
SKILLS
Administrative Skills, Agile Programming Methodologies, Amazon Web Services (AWS), Apple, Architectural Design, Automation, Booting, C++ Programming Language, Customer Relations, Design Patterns Programming Methodologies, DevOps, Develop and Maintain Customers, Endpoint Security, Engineering, Fleet Management, Go Programming Language (Golang), Identify Issues, Java, Kernel Programming, Mac Operating System, Manufacturing Data Management, Microsoft C# (C Sharp), Operating Systems, Performance Analysis, Problem Solving Skills, Python Programming/Scripting Language, Root Cause Analysis, Ruby, SIP (Session Initiation Protocol), Sales Management, Scrum Project Management and Software Development, Software Development, Software Patches, Systems Engineering, Team Player, Testing, Vehicle Fleets, Wheel/Front-End Loader, Windows PowerShell
LOCATION
Seattle, WA
POSTED
30+ days ago
Description Enterprise Engineering organization manages one of the largest macOS client fleets in the world. Our focus is to consistently raise Amazon's security bar while ensuring a smooth productivity experience for our end users. We are a team of builders managing the solutions for Amazon's global macOS client fleets. We use AWS products to evolve traditional enterprise tools and services at a large scale. We are looking for a Systems Development Engineer with extensive macOS knowledge of Fleet Management, troubleshooting expertise, development background, and strong knowledge of macOS performance troubleshooting. If you are passionate about technology, enjoy working with others, and like to solve technical challenges, keep reading. In this role, you and your team will directly influence Amazon's macOS experience roadmap. You will use native AWS services, external 3rd party services, and DevOps patterns to manage a growing fleet of macOS client devices. This is a hands-on position where your daily activities include macOS administration, integrations, developing tools and automation, root cause analysis, performance analysis, and maintaining service infrastructures. You will contribute to operations and development activities as we build the next generation of macOS management tools. Every day will bring new and exciting opportunities. Your responsibilities include but are not limited to: Troubleshoot and solve issues in a globally scaled enterprise environment macOS client management - patching, OS updates, configuration profile deployments, and MDM policy enforcement Maintain client management service infrastructure hosted in AWS Contribute to automation efforts with a primary focus on the macOS client fleet Key job responsibilities macOS Platform Expertise Deep understanding of macOS internals - launchd, system extensions, kernel extensions (kexts), APFS, Gatekeeper, XProtect, TCC (Transparency, Consent & Control) Proficiency with Apple's security frameworks - Secure Boot, System Integrity Protection (SIP), notarization, code signing, and Endpoint Security framework Experience with macOS upgrade lifecycle management (major OS migrations at fleet scale) MDM & Fleet Management Tools Hands-on experience with Jamf Pro (or similar MDM: Kandji, Mosyle, Fleet) Proficiency with Apple Business Manager (ABM), Automated Device Enrollment (ADE), and Volume Purchase Program (VPP) Configuration Profile creation and management (.mobileconfig, MDM payloads) Experience with DEPNotify, Setup Assistant customization, and zero-touch deployment workflows Basic Qualifications - 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience - 2+ years of non-internship professional software development experience - 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby Preferred Qualifications - Experience with PowerShell (preferred), Python, Ruby, or Java - Experience working in an Agile environment using the Scrum methodology Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles