System & Application Administrator

Maricopa Community College

Phoenix, AZ

JOB DETAILS
SKILLS
Business Analysis, Cloud Computing, Customer Relations, Database Administration, Enterprise Applications, Help Desk, Identify Issues, Information Technology & Information Systems, Internet Application, Linux Administration, Mac Operating System, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Operations Center, Network Support, Operating Systems, Printing, Problem Solving Skills, QoS (Quality of Service), Service Delivery, Software Administration, Software Configuration Management, System Integration (SI), Systems Administration/Management, Team Player
LOCATION
Phoenix, AZ
POSTED
30+ days ago

Paradise Valley Community College (PVCC) is seeking a System & Application Administrator who provides support for data center services, customer requests, and academic technologies. Able to work in a team environment, using independent learning skills to innovate, troubleshoot, and resolve complex issues in a networked environment. Directly support campus constituents, via help desk system, and enterprise campus systems/tools. The System & Application Administrator demonstrates a commitment to service excellence, innovation and digital transformation, a focus on customers and clients, partnership and collaboration, student success, integrity and performance of job duties. Plans and implements information technologies with an academic focus. Essential Functions 45% Provides service delivery for on-premise and cloud-hosted systems in directory services, web-based applications, digital signage, virtual Windows and Linux systems administration, database management/reporting, backup support, and print management. Plans, oversees and implements goals and objectives, projects, and integrated technologies, systems and services and assure quality of service delivery. 25% Performs daily monitoring of the application software and hardware and its use, analyzes and resolves problems, and works cooperatively to create an appropriate ongoing maintenance schedule; collaborates with hardware, operating system, database administrators, and technical teams to ensure optimal performance of the application. Updates and maintains enterprise application configuration settings as necessary to administer the application(s) and ensure optimal performance; works closely with external vendors, business analysts, business leaders, security professionals, end users, team members, and infrastructure support personnel to design solutions and ensure systems integrity. 10% Researches, implements, and supports network-based applications and solutions in a mixed Windows/macOS client environment. 10% Provide support for the campus printing support for both managed print services and ID cards. 10% Updates documentation and procedures; works with vendors; performs other duties as assigned

About the Company

M

Maricopa Community College