System Administrator II (IT)

MANA’s System Administrator II will analyze, troubleshoot, upgrade, and maintain the reliable operations of all computer, server, storage, voice, cloud and network related systems.  They will manage department projects under the direction of the Information Systems Director and Senior SysAdmins. Software applications support, user account security management, and some general support services are also handled by this position. 

Position has the opportunity to be hybrid but requires the candidate to be physically located in NWA

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

• Personalized environment
• Quality patient experiences
• Physicians that care for your wholistic well-being
• A learning organization that cares for employees in every stage of career

Benefits We Offer:

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

Comprehensive Benefits –

      -Medical Insurance

      -Vision Insurance

      -Dental Insurance

      -HSA or FSA options with medical insurance

      -Voluntary Aflac Accident and Critical Illness

      -Employer paid life, long-term & short-term disability benefits

      -401(K) match and profit sharing

      -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

      -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

      - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

1. Manage various department projects
2. Maintain and support Windows, VMware, Cisco/Meraki, Azure, SQL, etc technologies
3. Support data center and network infrastructure and maintain high availability to provide uptime for critical business applications
4. Build, manage, and maintain physical and virtual servers
5. Manage user access security and permissions to network resources.
6. Maintain OS and application system and security updates as needed.
7. Assist in implementing new software applications and systems.
8. Respond to tech support requests in a timely fashion.
9. Troubleshooting of day-to-day computer, application, and user problems.

• High School Diploma or GED
• Position has the opportunity to be hybrid but requires the candidate to be physically located in NWA
• 5 years related experience, healthcare IT specific experience; preferred not required